Restaurant Manager

Minor Hotels ANZ; Mackay Regional; On-site; AUD 80,000 - 83,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Discounts

Wellness Support

Job summary

Minor Hotels Australasia Limited is seeking a Restaurant Manager for Oaks Mackay Rivermarque Hotel. The role oversees restaurant and bar operations, staff supervision, and guest experience, with predominant evening shifts and weekend work.

Based in Mackay, the position offers a competitive salary and room for growth within Minor Hotels’ Australasia network. The role requires supervisory or managerial experience in hospitality, strong communication, and a focus on service excellence.

Qualifications

• 12+ months supervisory or managerial experience in a restaurant or hotel.
• 3+ years’ experience in a restaurant or hotel environment.
• Solid understanding of alcohol service (preferred).
• Excellent written and verbal communication skills.
• Exceptional customer service and a professional attitude.
• Availability to work evenings, weekends and public holidays.
• Diploma in Hospitality Management (preferred).

Responsibilities

• Oversee daily operations of the restaurant & bar.
• Develop understanding of the property’s food and beverage offerings to promote to guests.
• Collaborate with the kitchen during service to ensure quality service and guest satisfaction.
• Supervise, coach, and train Food & Beverage Attendants.
• Manage staff rostering, workflow, and service standards.
• Monitor RSA, hygiene, and workplace health & safety standards.
• Assist with stock control, ordering, and reporting.
• Drive guest satisfaction and continuous improvement initiatives.

Skills

Supervisory experience

Restaurant/hotel experience

Communication skills

Customer service

Leadership

Evenings and weekend availability

Education

Diploma in Hospitality Management

Job description

Job Description

Oaks Mackay Rivermarque Hotel are looking for an enthusiastic and service-driven Restaurant Manager to join our team on a full-time basis.

This role is essential in overseeing the day-to-day operations of the restaurant and bar, ensuring exceptional guest experiences, efficient service, and the development of the Food & Beverage team. The successful candidate will predominantly work evening shifts and must be available to work weekends as required.

Key Responsibilities Include:

• Oversee and ensure smooth, efficient, and professional daily operations of the restaurant & bar.
• Develop and maintain a strong understanding of the property’s food and beverage offerings to promote to guests.
• Collaborate with the kitchen team during service periods to ensure quality service, presentation, and guest satisfaction.
• Supervise, coach, and train Food & Beverage Attendants, fostering a high-performing team.
• Manage staff rostering, workflow, and service standards to ensure operational efficiency.
• Monitor and maintain compliance with RSA, hygiene, and workplace health & safety standards.
• Assist with stock control, ordering, and reporting as required.
• Drive guest satisfaction, service excellence, and continuous improvement initiatives.

Expected Hours:Full time, 38 hours per week

Location: Minor Hotels Australasia,Oaks Mackay Rivermarque Hotel,55/63 River St, Mackay QLD 4740

Salary:$79,521.25 to $83,000(excluding super)

Approved Sponsor:Minor Hotels Australasia Limited (previously known asOaks Hotels & Resorts Limited)

Qualifications

Successful candidates will have:

• 12+ months supervisory or managerial experience in a similar role.
• 3+ years’ experience working in a restaurant or hotel environment.
• Solid understanding of alcohol service (preferred but not essential).
• Excellent written and verbal communication skills.
• Exceptional customer service skills with a positive and professional attitude.
• High level of self-motivation, confidence, and leadership capability.
• Diploma in Hospitality Management or similar qualification (preferred but not essential).
• Availability to work evenings, weekends, and public holidays as required.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and developmentprograms to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discountsat 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.