Restaurant Manager

Minor International; Mackay Regional; On-site; AUD 80,000 - 83,000; Full time

Benefits offered by this job

Career growth

Hotel deals

Global perks

Cashback discounts

Experiences

Health benefits

Parental leave

Wellness programs

Job summary

Minor Hotels Australasia Limited, Oaks Mackay Rivermarque Hotel, Mackay QLD, seeks an enthusiastic Restaurant Manager to lead the restaurant and bar operations, primarily evening shifts and occasional weekends. This full-time role emphasizes guest experiences, service efficiency, and developing the Food & Beverage team.

You will oversee daily operations, promote your property’s dining offerings, collaborate with the kitchen, coach staff, manage rosters, and ensure RSA, hygiene, and safety

Qualifications

• 12+ months supervisory or managerial experience in a similar role.
• 3+ years’ experience in a restaurant or hotel environment.
• Solid understanding of alcohol service (preferred but not essential).
• Excellent written and verbal communication skills.
• Exceptional customer service and a professional attitude.
• Availability to work evenings, weekends and public holidays.

Responsibilities

• Oversee smooth daily operations of the restaurant & bar.
• Develop understanding of the property’s food and beverage offerings.
• Collaborate with kitchen during service to ensure quality and guest satisfaction.
• Coach and train F&B Attendants to maintain high performance.
• Manage staff rostering, workflow and service standards.
• Monitor RSA, hygiene and WHS compliance.
• Assist with stock control, ordering and reporting.
• Drive guest satisfaction and continuous improvement.

Skills

Supervisory experience

Restaurant ops

Communication

Customer service

Leadership

Evening availability

Weekend availability

Education

Diploma in Hospitality Management

Job description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Oaks Mackay Rivermarque Hotel are looking for an enthusiastic and service‑driven Restaurant Manager to join our team on a full‑time basis.

This role is essential in overseeing the day‑to‑day operations of the restaurant and bar, ensuring exceptional guest experiences, efficient service, and the development of the Food & Beverage team. The successful candidate will predominantly work evening shifts and must be available to work weekends as required.

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight‑knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Oaks Mackay Rivermarque Hotel are looking for an enthusiastic and service‑driven Restaurant Manager to join our team on a full‑time basis.

This role is essential in overseeing the day‑to‑day operations of the restaurant and bar, ensuring exceptional guest experiences, efficient service, and the development of the Food & Beverage team. The successful candidate will predominantly work evening shifts and must be available to work weekends as required.

Key Responsibilities Include

• Oversee and ensure smooth, efficient, and professional daily operations of the restaurant & bar.
• Develop and maintain a strong understanding of the property’s food and beverage offerings to promote to guests.
• Collaborate with the kitchen team during service periods to ensure quality service, presentation, and guest satisfaction.
• Supervise, coach, and train Food & Beverage Attendants, fostering a high‑performing team.
• Manage staff rostering, workflow, and service standards to ensure operational efficiency.
• Monitor and maintain compliance with RSA, hygiene, and workplace health & safety standards.
• Assist with stock control, ordering, and reporting as required.
• Drive guest satisfaction, service excellence, and continuous improvement initiatives.

Expected Hours:Full time, 38 hours per week

Location: Minor Hotels Australasia, Oaks Mackay Rivermarque Hotel,55/63 River St, Mackay QLD 4740

Salary: $79,521.25 to $83,000 (excluding super)

Approved Sponsor:Minor Hotels Australasia Limited (previously known asOaks Hotels & Resorts Limited)

Qualifications

Successful candidates will have

• 12+ months supervisory or managerial experience in a similar role.
• 3+ years’ experience working in a restaurant or hotel environment.
• Solid understanding of alcohol service (preferred but not essential).
• Excellent written and verbal communication skills.
• Exceptional customer service skills with a positive and professional attitude.
• High level of self‑motivation, confidence, and leadership capability.
• Diploma in Hospitality Management or similar qualification (preferred but not essential).
• Availability to work evenings, weekends, and public holidays as required.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Additional Information

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Videos To Watch

• https://www.youtube.com/watch?v=3zZkWmr-ZYo

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