Restaurant General Manager: Lead Ops & Guest Experience

Paylocity; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Monthly Bonuses

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401K Matching

Manager Meals

Vacation stipend

Job summary

ACGBBQ, LLC., licensed franchisee of Sonny’s BBQ, is seeking a motivated restaurant manager to lead operations and guest experience at our Sydney-area location. You will hire, train, and develop staff, ensure a safe and engaging atmosphere, and drive performance across the team.

The role requires at least two years of restaurant management, excellent interpersonal skills, and strong time-management. You’ll use MS Office to support daily tasks and report to the Area Director.

Qualifications

• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• At least two years restaurant management experience
• Excellent interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills.
• Proficient in using computers to include use of the Microsoft Office programs.

Responsibilities

• Assist in the process to hire, train and develop, schedule, and evaluate hourly team members in his/her store.
• Ensure that our restaurants have safe, professional, and engaging atmosphere.
• Are the go-to resource for all hourly team members; they go out of their way to address the individual needs and concerns of our team members every day!
• Provide clear benchmarks and expectations to assistant managers and hourly team members so that each shift runs smoothly.
• Oversee and ensure all assistant managers and hourly team members’ performance is meeting company expectations through constant follow-up and communication.
• Respond to immediate store needs
• Ensure every guest receives exceptional service and a memorable experience.
• Execute all operations policies, procedures, and programs within the store (and ensure they are followed by others to keep Sonny’s a great place to work!)
• Report information to Area Director through plans of action, AOR’s, goals, etc.
• Performs other duties as assigned.
• Must have the flexibility to work a 50-hour workweek, with the understanding that during peak seasons or business needs, additional hours may be required.

Skills

Restaurant management

English fluency

Interpersonal skills

Time management

Reading and writing

Microsoft Office

Hiring & training

Tools

Microsoft Office

Job description

ACGBBQ, LLC., licensed franchisee of Sonny’s BBQ, is seeking a motivated restaurant manager to lead operations and guest experience at our Sydney-area location. You will hire, train, and develop staff, ensure a safe and engaging atmosphere, and drive performance across the team.

The role requires at least two years of restaurant management, excellent interpersonal skills, and strong time-management. You’ll use MS Office to support daily tasks and report to the Area Director.