Restaurant & Events Manager

Parkside Community & Services Club; Brisbane; Vor Ort; AUD 70.000 - 95.000; Vollzeit

Zusammenfassung

Parkside Community & Services Club is a premier Greenslopes venue seeking a high-energy Hospo Manager to lead the busy bar, bistro and events operations. This hands-on role requires a visible leader who thrives on floor presence, building rapport with regulars and driving outstanding service.

The successful candidate will manage day-to-day operations, supervise staff, meet KPI targets, and ensure licensing and safety compliance while fostering a strong team culture in a 38-hour-per-week,

Qualifikationen

• Minimum of 2+ years of restaurant or events experience in licensed venues.

Aufgaben

• Manage day-to-day club bistro and event operations, including planning and execution.
• Lead bistro team daily to ensure high customer service standards and strong team culture.
• Deliver business results by meeting KPI targets set by Senior Management.
• Ensure licensing, health and safety, and other statutory regulations are followed.
• Handle customer complaints promptly and professionally.
• Communicate and implement policies to all employees to maintain standards.

Kenntnisse

Positive attitude

Initiative

Bar experience

Rostering experience

Staff training

Team player

Reliable

Weekend nights

Customer service

Tools

Now Book It booking system

Jobbeschreibung

Parkside Community & Services Club is the new home of the Coorparoo RSL & Community Club. With the completion of a significant renovation of our premises opening late last year and overwhelming response from local patronage, we are happy to be growing our management team. This is a full-time salaried position working 38 hours per week.

Parkside Community & Services Club is Greenslopes' premium entertainment venue.

Parkside offers a modern gaming lounge with 50 machines, a restaurant, café, bars & live entertainment.

Candidates must have a minimum of 2+ years of restaurant or events experience in licensed venues.

Key Attributes we\'re looking for:

• A positive and upbeat attitude
• Initiative to think on your feet
• Bar and restaurant experience
• Rostering experience
• Staff training & development
• Willingness to learn
• Able to work in a team environment
• Responsible and reliable
• The ability to work weekends & nights
• Experienced working with/or ability to learn Now Book It" booking system

Are you a hospitality superstar ready to step up at one of Greenslopes newest iconic venues?

TheParkside Community Clubis on the hunt for a high-energy, floor-owningHospo Managerwho lives for the buzz of a busy house and a great team culture.

The "Parkside" is a high-volume powerhouse. From our bustling sports bar and bistro to a high-performing gaming room, we are the heartbeat of the community. We don’t want someone to manage from the office, we want a visible leader who is at home on the floor, building rapport with our regulars and ensuring our service is the best in the area.

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the club when the boss is away
• You’ve got a currentRSA/RSG,as per state requirements

If you’re keen to learn, lead, and laugh while making this club the best spot in town – we’d love to hear from you.

MAIN DUTIES:

• Manage the day-to-day club bistro and any event operations including, event planning/set-up and execution
• Manage bistro team members on a daily basis to ensure high customer service standards and encourage a strong team culture
• Delivering business results by achieving set KPI targets and objectives set by Senior Management
• Ensuring compliance with licensing and health and safety and other statutory regulations
• Handling customer complaints in a timely manner
• Ensure all bistro team members create customer service delivery that is timely, effective, and efficiently meets Club standards
• Communicate and implement policies and procedures to all employees to ensure operational and service standards are maintained, leading by example

SUCCESS FACTORS:

• Demonstrated ability to manage the day-to-day operations of a bistro venue including supervising and coordinating staff
• Very high level of communication and interpersonal skills, including demonstrated high level ability to effectively manage customer complaints and managing staff
• Knowledge of food safety regulations and demonstrated ability to work with food safety standards
• Demonstrated ability to work under pressure within a dynamic team environment
• Flexibility to work a range of shifts, including weekends and public holidays
• Demonstrate an ability to work as a team player or autonomously

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