Resource Recovery Officer

City of Wodonga; Wodonga; On-site; AUD 44,000 - 61,000; Full time

Benefits offered by this job

Career development

Leave entitlements

Flexible work options

Health & wellbeing

Job summary

City of Wodonga’s Resource Recovery Centre is seeking a hands-on, practical team member to support site operations, assist customers and ensure safe equipment use. The role is physical, outdoors, and contributes to a cleaner, more sustainable community.

The successful candidate will recover and separate materials, guide customers on disposal options and operate approved plant and tools to maintain safety and efficiency in daily operations.

Qualifications

• Strong frontline customer service and clear communication skills.
• Practical, team-oriented approach with varied duties.
• Confident using computers and digital systems for transactions and data entry.
• Understanding of safe work practices and workplace safety responsibility.
• Experience in waste management, resource recovery or similar operational environment.

Responsibilities

• Hands-on resource recovery: recover and separate recyclable and reusable materials and maintain site standards.
• Customer guidance and service: assist customers, navigate disposal requirements and discuss costs.
• Safe plant and site operations: operate authorised equipment and monitor conditions with safety focus.
• Flexible operational support: data entry, transactions, litter collection and relief duties as needed.

Skills

Customer service

Team oriented

Digital literacy

Safety awareness

Outdoor work

Tools

Computers

Job description

$37.86 per hours + superannuation and entitlements

8 days on, 6 days off work pattern

Looking for a practical role where every shift contributes to a cleaner, more sustainable community? This is an opportunity to join Wodonga Council’s Resource Recovery Centre in a hands-on position combining site operations, customer service, material recovery and safe equipment use.

Key Accountabilities

• Hands-on resource recovery Recover and separate recyclable and reusable materials, maintain site standards and support the safe day-to-day operation of the Resource Recovery Centre. The work is practical and physically active, requiring regular movement around the facility, work on uneven surfaces and duties in outdoor conditions.
• Customer guidance and service Assist customers to navigate the facility, understand disposal requirements and make the right decisions about recycling and waste separation. This includes providing clear advice, managing routine enquiries and professionally discussing matters such as load size, disposal options and applicable costs.
• Safe plant and site operations Operate authorised plant, equipment and tools in line with procedures and licence requirements, monitor equipment condition and report defects or maintenance needs. Consistent attention to personal protective equipment, hazards, incidents and safe work practices is central to the role.
• Flexible operational support Contribute across a broad range of operational activities, including transactions, data entry, record keeping, litter collection, street sweeping and relief duties when required. Priorities can change across the roster, so reliability, adaptability and a willingness to support the wider City Services operation are important.

What We’re Looking For

This role will suit someone who enjoys practical work, regular community interaction and being part of an operational team. A reliable and safety-focused approach is essential, along with the confidence to work outdoors, follow established procedures and respond constructively when priorities change.

The successful candidate will bring:

• Strong frontline customer service and clear communication skills
• A practical, team-oriented approach and willingness to undertake varied duties
• Confidence using computers and digital systems for transactions, data entry and record keeping
• An understanding of safe work practices and personal responsibility for workplace safety
• Experience in waste management, resource recovery or a similar operational environment
• The ability to work outdoors in varying weather conditions and undertake the physical requirements of the position.

Why join us?

• Career Development– Ongoing learning, mentoring, and progression opportunities.
• Leave Entitlements– Generous and flexible leave to support work-life balance.
• Flexible Work Options– Where applicable, enjoy adaptable hours and flexible work arrangements.
• Health & Wellbeing– Access to Fitness Passport, EAP, and other wellness initiatives.

Prior to commencement, the successful applicant will be required to provide the following.

• A copy of a recent National Police Check (less than 3 months)
• Evidence of eligibility to work in Australia
• White Card
• The completion of a pre-employment functional assessment (paid for by the council) will also be required.

Enquiries

Team Leader Recovery and Reuse – Jake Davis – 0403 687 *** - ******@wodonga.vic.gov.au

This position may be filled prior to the closing date if an exceptional applicant is identified.