Resilience Services Lead for Client Outcomes

RiskLogic Pty Ltd.; Sydney; On-site; AUD 110,000 - 170,000; Full time

Job summary

RiskLogic Pty Ltd. is seeking a resilient services professional to deliver, manage and grow our resilience offerings across a diverse client portfolio in Australia. You will support Senior Consulting Managers and help shape client outcomes in business continuity, crisis and emergency management.

This role suits someone who thrives in dynamic environments, builds strong relationships, mentors consultants, and contributes to proposals and industry events, with occasional travel across Australia.

Qualifications

• Minimum 5 years' experience delivering resilience-related services.
• Experience in emergency services or resilience sector desirable.
• Strong facilitation skills for training and exercises.
• Demonstrated leadership capability.
• Proven ability to build and maintain strong client relationships.
• Commercial acumen and performance-driven mindset.
• Ability to manage multiple priorities in diverse environments.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).

Responsibilities

• Deliver client outcomes across business continuity, crisis, incident and emergency management, including program reviews and audits, policy and framework development, BIA process management, impact and threat assessments, training and exercise design, development and delivery, technology configuration, innovative solutions to client challenges, and scenario exercise inject development
• Provide strategic and operational client management
• Build and maintain strong relationships across multiple industries
• Support senior managers with high-value and strategic deliverables
• Develop proposals and pricing for new business opportunities
• Contribute to industry events, seminars and conferences
• Support continuous improvement and quality management initiatives
• Collaborate with internal teams to deliver integrated solutions
• Travel occasionally to service clients across Australia
• Mentor and support consultants as required

Skills

Client management

Leadership

Facilitation

Relationship building

Problem solving

Commercial acumen

Tools

Microsoft Office

Job description

RiskLogic Pty Ltd. is seeking a resilient services professional to deliver, manage and grow our resilience offerings across a diverse client portfolio in Australia. You will support Senior Consulting Managers and help shape client outcomes in business continuity, crisis and emergency management.

This role suits someone who thrives in dynamic environments, builds strong relationships, mentors consultants, and contributes to proposals and industry events, with occasional travel across Australia.