Residential Youth Worker - IPSWICH QLD

Ultra Supports Pty Ltd; Ipswich City; On-site; AUD 60,000 - 75,000; Full time

Job summary

Ultra Supports Pty Ltd in Queensland is seeking a dedicated Residential Youth Worker to provide day-to-day care and support to young people in a residential setting, helping them develop independent living and life skills.

You will promote healthy routines, education, health and wellbeing outcomes, manage behaviours using trauma-informed approaches, and complete case notes and incident reports. Join a supportive leadership team with ongoing training and career progression opportunities.

Qualifications

• Certificate IV or higher in child, youth and family services or a related field.
• Current First Aid and CPR certificates.
• Valid Blue Card.
• Current Queensland Driver Licence and ability to drive as required.

Responsibilities

• Provide day-to-day care and support to young people in a residential setting.
• Help young people develop independent living and life skills.
• Promote positive routines, education, health, and wellbeing outcomes.
• Manage behaviours using trauma-informed and therapeutic approaches.
• Complete case notes, incident reports, and other documentation.
• Support young people to attend appointments, school, activities, and community engagements.
• Work collaboratively with families, Child Safety, and other stakeholders.
• Maintain a safe and supportive home environment.

Skills

Calm under pressure

Excellent communication

Relationship-building

Teamwork and independence

Trauma-informed practice

Education

Certificate IV in Child, Youth and Family Intervention/Community Services

First Aid & CPR Certification

Blue Card (Working with Children Check)

Current Queensland Driver Licence

Job description

As a Residential Youth Worker, you will provide day-to-day care and support to young people in a residential setting, helping them develop independent living and life skills while promoting positive routines, education, health, and wellbeing outcomes. You will manage behaviours using trauma-informed and therapeutic approaches, complete case notes and incident reports, support young people to attend appointments and community engagements, work collaboratively with families and stakeholders, and maintain a safe and supportive home environment.

Key responsibilities

• Provide day-to-day care and support to young people in a residential setting
• Help young people develop independent living and life skills
• Promote positive routines, education, health, and wellbeing outcomes
• Manage behaviours using trauma-informed and therapeutic approaches
• Complete case notes, incident reports, and other documentation
• Support young people to attend appointments, school, activities, and community engagements
• Work collaboratively with families, Child Safety, and other stakeholders
• Maintain a safe and supportive home environment

About you

• Remains calm and professional in challenging situations
• Excellent communication and relationship-building skills
• Understands the impact of trauma on young people
• Can work independently and as part of a team
• Demonstrates reliability, accountability, and professionalism
• Certificate IV in Child, Youth and Family Intervention, Community Services or a related field (or willingness to obtain)
• Current First Aid and CPR Certificate
• Valid Blue Card
• Current Queensland Driver Licence
• Ability to work a rotating roster including sleepovers, weekends, evenings, and public holidays
• Rights to work in Australia
• Ongoing training and professional developmentSupportive leadership team
• Career progression opportunities within a growing organisation
• The chance to make a genuine impact every day

About us

At Ultra, we believe every young person deserves safety, connection, and the opportunity to reach their full potential. We invest in our people, foster a positive team culture, and provide the support needed for our staff to succeed.