Residential Youth Worker

Enabling Pathways Community; Mackay Regional; On-site; AUD 3,444,000 - 4,408,000; Part time

Job summary

Enabling Pathways Community is seeking experienced Youth Workers in Mackay to support young people facing trauma, abuse or neglect. You will deliver therapeutic interventions and cultural enrichment programs within a nurturing environment.

We provide training opportunities, including Therapeutic Crisis Intervention and Aboriginal and Torres Strait Islander Cultural Foundation training, plus a supportive management and on-call after-hours team for all youth workers.

Qualifications

• 6–8 months of experience in youth work or a related field.
• Proficiency with Microsoft Office.
• Excellent communication and interpersonal skills with clients, families and professionals.
• Ability to work independently and as part of a team.
• Cultural awareness of Aboriginal and Torres Strait Islander peoples and CALD backgrounds.
• Knowledge of trauma-informed therapeutic care for young people.

Responsibilities

• Provide personalised support to children and young people within the community and in placement.
• Apply care plans to day-to-day tasks.
• Guide young people toward positive life choices.
• Perform general household duties as needed.
• Deliver therapeutic care as part of the care team.
• Report incidents to supervisors and after-hours coordinators promptly.
• Complete shift documentation (shift reports, incident and WHS reports).
• Manage client files and related administration.
• Attend required training and meetings.
• Support a safe, inclusive environment in line with policies and child protection standards.

Skills

Communication skills

Microsoft Office

Teamwork

Cultural awareness

Trauma-informed approach

Education

Certificate IV in Child, Youth and Family Intervention

Job description

Positions Available

Enabling Pathways is on the hunt for vibrant individuals to join our team! We have multiple positions available for experienced Youth Workers with attractive remuneration, including:

• Day Shifts
• Evening Support shifts
• Awake/active shifts

Location

Mackay

Contract

Casual

About the Company

Enabling Pathways Community is a non-profit division deeply rooted in the ethos of collective empowerment and social harmony. Our mission is to implement community intervention strategies and broad-spectrum initiatives that uplift and support diverse community members. With a focus on inclusivity, we dedicate ourselves to creating programs that address the pressing needs of the community, from health and wellbeing to education and employment. Our services are designed not only to assist but to inspire community members to engage actively in their own growth and the betterment of society.

About the Role

Enabling Pathways Community is looking for experienced Youth Workers to play a crucial role in our mission of healing and development for young individuals facing trauma, abuse, or neglect. As a compassionate and holistic support system, we integrate the wisdom of developmental psychology with cultural understanding to create a nurturing space for recovery and growth. Your role will involve delivering specialised services, including therapeutic interventions and cultural enrichment programs, ensuring our commitment to continuous learning remains at the forefront of child and youth care.

We are committed to ensuring that you are fully supported and trained. We provide training opportunities including Therapeutic Crisis Intervention training, Aboriginal and Torres Strait Islander Cultural Foundation training, as well as a supportive management team to guide you during the day and a dedicated on-call team for after-hours support for all of our youth workers.

As a Youth Worker, your role will involve

• Provide personalised support/care to children/young people within the community and in placement.
• Application of the child's care plan in all day-to-day tasks
• Providing guidance to the young person around positive life choices
• General household duties, including but not limited to cleaning, shopping and general maintenance
• Work as part of the broader care team, providing therapeutic care for the child/young person.
• Report to Supervisor/Coordinator regarding any support/care-related issues, including advising the relevant Supervisor/ Coordinator /After Hours Coordinator immediately after or during an incident. This includes Critical and Non-critical incidents.
• Complete relevant paperwork regarding the client - this must be done prior to the completion of each shift. For example, Shift reports, Incident reports, and WHS reports.
• General administration duties, such as managing finances, uploading receipts and invoices received during shift, maintaining young people’s files, complete forms.
• Attend training sessions & meetings as required
• Support the delivery of a safe, supportive, and inclusive environment for all Children and Young People, consistent with organisational policies and child protection standards.

Skills & experience

• Minimum of 6-8 months of experience in a relevant field or role is highly desirable
• Able to confidently navigate through Microsoft Office software
• Excellent communication and interpersonal skills, including working and communicating effectively with clients, their families, and other professionals
• Ability to work in a busy environment, both independently and as a part of a team.
• Comply with & understand all privacy and confidentiality issues
• Aware of appropriate cultural protocols for working with Aboriginal and Torres Strait Island people and those from CALD backgrounds
• Possess knowledge of trauma-informed therapeutic care to effectively deescalate and respond to critical incidents involving young individuals.
• Experience in supporting children and young people with 'complex needs and behaviors,' showcasing proficiency in therapeutically managing and addressing these behaviors.
• Must be familiar with child safety plans and must follow safety measures and procedures at all times

Mandatory Requirements

• Proof of citizenship (passport, birth certificate or citizenship certificate) or VISA if applicable.
• Current QLD Open Driver's License
• Must hold an active Working with Children Blue Card and not be a Restricted Person.
• Hold a current First Aid (HLTAID011) and CPR (HLTAID009) Certificate.
• A clean National Police check less than 6 months old.
• Certificate IV in Child, Youth and Family Intervention
• Willing to undergo training in specific courses to support our client’s needs
• Ability to communicate effectively Excellent communication (written and verbal) and interpersonal skills, including working and communicating effectively with clients, their families, community agencies and other professionals.
• Ability to work in a busy environment, both independently and as a part of a team.
• Comply with & understand all privacy and confidentiality policies.
• Cultural awareness of all backgrounds.

Why Us?

Essence of Care:

Immerse yourself in the heart of care at Enabling Pathways, where compassion extends beyond the workplace to directly impact the lives of our clients. Just as our team passionately fosters meaningful connections, we reciprocate that care for our employees and their families. Join us, where the impact you create daily is celebrated, and your well-being is at the core of our shared journey.

Elevate your career with us and enjoy competitive salaries that reflect your dedication and expertise. Additionally, take advantage of our Salary Sacrifice option, empowering you to optimise your financial benefits.

As part of our commitment, we've partnered with Employment Hero to provide exclusive benefits, including a Discount Store for reduced-price products, Hero Points for recognition and rewards, and access to wellness content covering financial, physical, and mental education. Elevate your career with perks that make your employment truly rewarding.

Employee Assistance Program (EAP)

Uplift your well-being with our robust Employee Assistance Program (EAP). Access resources that empower you to conquer challenges, ensuring you're not just surviving but thriving in both your personal and professional life.

Cross-Functional Learning

Dive into a dynamic, collaborative space that thrives on cross-functional learning. Unleash your potential by exploring diverse roles, working hand-in-hand with colleagues to expand your skill set and knowledge.

Join a team where learning is an adventure! Our culture not only encourages but celebrates collaboration with colleagues. Get ready to be inspired by shared experiences and continuous learning.