Residential Support Worker

NSW Health; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Salary packaging

NSW Health mobility

World-class precinct

Professional development

Job summary

St Vincent’s Hospital Sydney seeks a dedicated role within the Homeless Health Service to provide 24/7 care, support and supervision for residents, helping them access in-reach health services in a safe environment.

The role collaborates with the Homeless Health Service and partners to improve health outcomes and pathways out of homelessness, including comprehensive assessments and care planning tailored to individual needs. Strong documentation and compassionate engagement are essential.

Qualifications

• Experience delivering care to residents experiencing homelessness in residential or specialist settings.
• Excellent written and verbal communication with residents, carers, colleagues and stakeholders.
• Ability to work independently and as part of a multidisciplinary team.
• Proven ability to develop and implement care plans.
• Comfortable working with diverse populations and strong documentation skills.

Responsibilities

• Provide 24/7 care, support and supervision for residents in a safe environment.
• Collaborate with Homeless Health Service and partners to improve health outcomes.
• Conduct assessments, develop care plans and refer to appropriate services.
• Promote resident participation and integration into community resources.
• Maintain accurate documentation in a non-judgmental, harm-minimisation framework.

Skills

Homeless care

Compassionate communication

Independent & team work

Care plan development

Diversity & IT literacy

Job description

• Role type: Maximum Term full time (6 months contract)
• Department and location: Tierney House – Homeless Health Service, St Vincent’s Hospital, Darlinghurst
• Salary: $69,413.15+ super +salary packaging

Welcome to St Vincent’s Hospital Sydney

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.

Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

• Provide 24/7 care, support, and supervision, helping residents access in-reach health services in a safe environment.
• Work closely with the Homeless Health Service and other partners to improve health outcomes and create pathways out of homelessness.
• Conduct comprehensive assessments, develop care plans, and refer residents to the right services to meet their individual needs.
• Promote resident participation and choice, supporting integration into mainstream healthcare and community resources.
• Maintain accurate documentation and a welcoming, safe, and supportive environment within a non-judgmental, harm-minimisation framework.

About you

• Has experience supporting residents experiencing homelessness in residential or specialist service settings.
• Communicates confidently and compassionately, both verbally and in writing, with residents, carers, colleagues, and key stakeholders.
• Can work independently and collaboratively as part of a dynamic team.
• Develops and implements care plans that empower residents to engage in daily activities and improve their wellbeing.
• Is comfortable working with diverse populations, including individuals with mental health, drug and alcohol, and physical health needs, and is computer literate with strong record-keeping skills.

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.