Residential Support Worker

St Vincent's Health Australia; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Mobility program

World-class institutes

Oncology and HIV/AIDS initiatives

Job summary

St Vincent’s Health Australia is seeking a Residential Support Worker in Darlinghurst, Sydney, on a maximum term full-time contract. You will provide 24/7 care, support and supervision to residents, with a focus on accessing health services in a safe setting.

You will assess needs, develop care plans, and refer residents to appropriate services, while promoting participation and connection to healthcare and community resources. Prior experience and strong record-keeping are essential.

Qualifications

• Experience supporting residents experiencing homelessness in residential or specialist service settings.
• Confident and compassionate communicator with residents, carers and stakeholders.
• Ability to work independently and as part of a dynamic team.
• Develops care plans that empower residents and improve wellbeing.

Responsibilities

• Provide 24/7 care, support and supervision to residents in a safe environment.
• Collaborate with the Homeless Health Service and partners to improve health outcomes.
• Conduct assessments, develop care plans and refer residents to appropriate services.
• Promote participation and connection to mainstream healthcare and community resources.
• Maintain documentation and uphold a non-judgemental, harm-minimisation framework.

Skills

Homelessness support

Compassionate communication

Care plan development

Job description

Job Details

Role title: Residential Support Worker

Role type: Maximum Term full time (6 months contract)

Role grade: General Administration Staff Grade 1

Department and location: Tierney House – Homeless Health Service, St Vincent’s Hospital, Darlinghurst

Salary: $69,413.15+ super +salary packaging

About the role

• Provide 24/7 care, support, and supervision, helping residents access in-reach health services in a safe environment.
• Work closely with the Homeless Health Service and other partners to improve health outcomes and create pathways out of homelessness.
• Conduct comprehensive assessments, develop care plans, and refer residents to the right services to meet their individual needs.
• Promote resident participation and choice, supporting integration into mainstream healthcare and community resources.
• Maintain accurate documentation and a welcoming, safe, and supportive environment within a non-judgemental, harm-minimisation framework.

About you

• Has experience supporting residents experiencing homelessness in residential or specialist service settings.
• Communicates confidently and compassionately, both verbally and in writing, with residents, carers, colleagues, and key stakeholders.
• Can work independently and collaboratively as part of a dynamic team.
• Develops and implements care plans that empower residents to engage in daily activities and improve their wellbeing.
• Is comfortable working with diverse populations, including individuals with mental health, drug and alcohol, and physical health needs, and is computer literate with strong record-keeping skills.

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programmes for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia: Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

The closing date for applications is 30 October 2026.

Respectfully, this role is not open to recruitment agencies.

Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.