Residential Security Coordinator – Melbourne

American Embassy; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

American Embassy in Melbourne seeks a Residential Security Coordinator to oversee the post's housing security program and act as the main liaison among RSO, GSO, FAC, and landlords. You will conduct security surveys of current and proposed housing to ensure compliance with OSBP standards before occupancy.

The role requires two years of office admin experience, a valid driver’s license, and fluent English. A background check and pre‑employment medical may be required, with EFMs and local staff

Qualifications

• Two years of office administrative experience including managing customer inquiries, complaints, and drafting reports and correspondence.
• Must have a current and valid driver's license for a minimum of 5 years.
• Fluent English (speaking, reading, writing) required.

Responsibilities

• Oversee and administer the post's residential security program.
• Serve as the primary point of contact on residential security between RSO, GSO, FAC, and landlords.
• Conduct security surveys of current and proposed housing to ensure OSBP standards and security suitability before occupancy.

Skills

Customer service

Report writing

Administrative support

English fluency

Education

High school diploma

Tools

MS Outlook

MS Teams

Excel

Word

PowerPoint

SharePoint

Google Earth

Job description

Residential Security Coordinator – Melbourne

Incumbent provides administrative oversight of post's residential security program. Serves as the point of contact on all residential security matters between the Regional Security Office (RSO), General Service Office (GSO), Facilities Maintenance (FAC), and landlords. Conducts security surveys of all current housing to ensure residential security standards are maintained and conducts security surveys on all proposed housing to ensure security suitability can be obtained and compliance with the Overseas Security Policy Board’s (OSPB) standards before occupancy.

Requirements

All selected candidates must be able to obtain and hold a:

• Sensitive But Unclassified security clearance.

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of timeupon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

To be considered for this vacancy, Eligible Family Members (EFMs) must have at least 12 months remaining at Post, and local applicants must have at least 12 months of visa validity remaining.

Education Requirements

Education

Completion of high school is required.

Please address this factor in your ERA application under Education.

Evaluations

You will be evaluated against the qualifications and requirements in this vacancy announcement.

You may be asked to complete a pre-employment language or knowledge and skill test.

You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications

Experience

Two (2) yearsof office administrative experience that includes managing customer inquiries, complaints, and drafting reports and correspondence is required

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills and Abilities

• Must have a current and valid drivers license, held for a minimum of 5 years.

Independent use of software applications, Microsoft (MS) outlook, teams, excel, word, power point, sharepoint and Google Earth.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language

• Fluent: speaking, reading, writing English is required.

Please address this language requirement in your ERA application.

The U.S. Mission offers a competitive compensation and benefits package for local employees.

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.

Other Information

HIRING PREFERENCE SELECTION PROCESS

Eligible and qualified applicants receive a hiring preference in the order listed below:

1. Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*

2. AEFM / USEFM

Applicants must accurately describe their status in their application; failure to do so may result in a determination of ineligibility for a hiring preference.

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants mustsubmitproof of conditional eligibility. U.S. Veterans’ preference must be claimed on the applicationtobe properlytaken into account.

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

Additional Employment Considerations

The following apply to EFMs, USEFMs, and AEFMs only:

• An EFM employed on a PSA or FMA with a regular work schedule (full-time or part-time) is subject to the New Employee 90-Day Application Limitation and must work 90 calendar days in the current position before applying for other positions advertised at the Mission.
• An EFM employed on a temporary PSA or Temporary Appointment (TEMP) with an intermittent work schedule is not subject to the New Employee 90-Day Application Limitation and may apply for advertised Mission vacancies at any time.

The following apply to Locally Employed staff only:

• Current employees serving a probationary period are not eligible.
• Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.

The following apply to all candidates:

Candidates who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.