Residential Operations Manager - Senior Services

Be Recruitment; Sydney; On-site; AUD 144,000 - 176,000; Full time

Benefits offered by this job

Salary packaging

5 weeks’ annual leave + 12 ADOs

Clinical team support

After-hours rotational coverage

Leadership development

Leave purchase options

Professional development

Award-winning organisation

Job summary

Be Recruitment is seeking an experienced Residential Operations Manager to lead a well‑established aged care service in Sydney. You will mentor an on‑site multidisciplinary team, drive quality and regulatory compliance, and foster a supportive environment for residents, families and staff.

This senior clinical leadership role requires RN registration and a minimum of 3 years in residential aged care or equivalent.

Qualifications

• RN Registration with AHPRA
• 3+ years in leadership within residential aged care or similar senior clinical role
• Strong understanding of aged care quality standards, complaints, incidents and regulatory requirements
• Proven ability to lead, mentor and develop multidisciplinary teams
• Excellent communication, stakeholder engagement and influencing skills
• Ability to navigate complex resident, family and workforce matters
• Experience driving continuous improvement while maintaining service quality
• Collaborative, person-centred leadership approach

Responsibilities

• Lead and develop a multidisciplinary care team to maintain high standards of resident care
• Strengthen quality and regulatory compliance across the service
• Mentor leaders and support staff through change and improvement initiatives
• Engage with residents, families and staff to foster a supportive, values-driven culture

Skills

Leadership

Quality standards

Stakeholder engagement

Communication

Change management

Mentoring

People development

Diversity awareness

Education

RN Registration (AHPRA)

Job description

Residential Operations Manager - Senior Services

Lead people. Strengthen quality. Shape exceptional care.

Be Recruitment is seeking an experienced Residential Aged Care Leader to join a well-established, high-performing service within an award-winning aged care organisation.

This is an opportunity to lead within a well-resourced environment, supported by an experienced multidisciplinary team including on-site Clinical Nurse Specialists, allied health professionals and GPs. You’ll focus on developing your team, strengthening an already high standard of care and creating an environment where residents, families and staff feel supported and valued.

What's on Offer

• Salary from$160,000 + super + salary packaging, negotiable based on experience
• 5 weeks’ annual leave + 12 ADOs annually
• High staff-to-resident ratios and an experienced clinical team
• Dedicated after-hours team, with on-call responsibilities shared on a rotational basis (approximately one week every 4–5 weeks)
• Supportive senior leadership with a genuine focus on mentoring and leadership development
• Additional leave purchasing options
• Ongoing professional development and staff recognition initiatives
• Join an established aged care organisation recognised for quality, innovation and its comprehensive model of care

About You

You’ll be an experienced aged care leader who combines strong clinical knowledge with a genuine ability to lead, influence and develop people.

• Current Registered Nurse (RN) and AHPRA registration
• Minimum 3 years’ leadership experience within residential aged care or a comparable senior clinical role
• Strong understanding of aged care quality standards, complaints, serious incidents and regulatory requirements
• Proven ability to lead, mentor and develop multidisciplinary care teams
• Excellent communication, stakeholder engagement and influencing skills
• Confidence navigating complex resident, family and workforce matters
• Experience driving continuous improvement and change while maintaining strong service quality
• A collaborative, person-centred leadership approach
• Ability to work effectively with residents and families from diverse and multicultural communities

This is an opportunity to lead a well-established service where you can focus on people, quality and continuous improvement- while having the clinical resources and leadership support around you to make a meaningful impact.

Additional information

• Monday-Friday | 5 weeks' leave + 12 ADOs | With dedicated after-hours teams
• Well-resourced service with strong staffing & multidisciplinary clinical support
• Supportive senior leadership with genuine investment in your development