Residential Care Worker

Kanda; Toowoomba Regional; On-site; AUD 55,000 - 65,000; Full time

Job summary

Kanda is seeking compassionate individuals to support children and young people across daily routines, schooling, meals, appointments and activities. You will help manage routines, provide a calm presence, and support personal goals while maintaining safety and respectful relationships.

Ideal candidates will hold a current Australian driver's licence, WWC Card, NDIS checks, First Aid/CPR, and relevant qualifications. Sleepover shifts and flexible rosters are part of the role.

Qualifications

• A current Australian driver's licence (minimum P2).
• A Working with Children Blue Card and NDIS Worker Screening Check, or willingness to obtain them.
• Current First Aid and CPR certification, or willingness to obtain.
• Completed or enrolled Certificate IV or Diploma in Community Services, Youth Work, Social Work or related qualification.
• Experience supporting people with complex behaviours using trauma-informed, person-centred approaches and maintaining safety during escalated situations.
• Availability and flexibility to work a variety of shifts across a 7-day roster, including a minimum of two sleepover shifts per fortnight.

Responsibilities

• Support children and young people with daily routines, school prep, meals, homework and appointments.
• Assist with household routines and life skills.
• Provide calm, supportive presence and listen when needed.
• Manage challenging behaviour while keeping safety and respect.
• Support participation in activities and personal goals.

Skills

Driver's license

Working with Children Blue Card

NDIS Worker Screening Check

First Aid

CPR

Certificate IV or Diploma in Community

Trauma-informed

Person-centred approaches

De-escalation

Education

Certificate IV or Diploma in Community Services, Youth Work, Social Work

Job description

You’re supporting children and young people who each have their own personalities, experiences, strengths, challenges and goals.

One shift might involve getting everyone ready for school, preparing meals and making sure the day gets off to a good start.

Another might involve helping with homework, attending an appointment, heading to training or supporting a young person to take part in something they enjoy.

You might help with household routines and life skills.

You might sit and listen after a difficult day.

You might manage challenging behaviour while keeping everyone safe and maintaining a respectful relationship.

And sometimes, you’ll need to make decisions quickly.

That’s where your ability to stay calm, think clearly and respond rather than react really matters.

You are the adult in the room who can stay steady.

What we’re really looking for

• genuinely enjoy working with children and young people
• can build trust while maintaining professional boundaries
• are patient, calm and emotionally steady
• communicate clearly and listen without judgement
• can manage challenging situations without escalating them
• can work as part of a team and follow individual support plans
• are willing to learn and reflect on your practice
• can bring warmth, humour and positivity to the home
• understand that small moments can have a big impact
• want to do work that genuinely matters

There isn’t a script. You don’t need to have all the answers.

You do need to be willing to learn, stay curious and keep showing up.

You'll Bring

• A current Australian driver's licence (minimum P2).
• A Working with Children Blue Card and NDIS Worker Screening Check, or willingness to obtain them.
• Current First Aid and CPR certification, or willingness to obtain.
• A completed or currently enrolled Certificate IV or Diploma in Community Services, Youth Work, Social Work or a related qualification.
• Experience supporting people with complex behaviours, including using trauma-informed, person-centred approaches and maintaining safety during escalated situations.
• Availability and flexibility to work a variety of shifts across a 7-day roster, including the ability to complete a minimum of two sleepover shifts per fortnight.
  Common roster of care: 8am – 4pm, 4pm – 8am (sleepover 10pm-6am).

Kanda is committed to creating and maintaining a child-safe organisation.

We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome they’re essential to who we are and what we do.