Family Support Practitioner

KANDA; Emerald; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexibility

Vehicle & devices provided

Small caseloads

Job summary

Kanda is seeking a Community Services Worker in Queensland to support children, young people and families. You will work closely with families to build practical skills, establish routines and connect them with supports, while staying calm and professional in challenging circumstances.

The role requires a genuine commitment to child and family outcomes, the ability to listen, and collaboration with schools and community services. A flexible, compassionate approach is essential.

Qualifications

• Current Australian driver’s licence (minimum P2).
• Working with Children Blue Card and NDIS Worker Screening Check, or willingness to obtain them.
• Current First Aid and CPR certification, or willingness to obtain.

Responsibilities

• Support children, young people and families to set goals and build practical skills.
• Help families create routines and access supports as needed.
• Maintain professional boundaries while building trusting relationships.

Skills

Communication

Relationship-building

Active listening

Curiosity

Boundaries

Education

Certificate IV or Diploma in Community Services/Youth Work/Social Work

Job description

• Genuine flexibility - travel, home visits and administration time are included
• Fully equipped to succeed - Fleet car, mobile phone and tablet provided
• Smaller caseloads, bigger impact - more time to build meaningful relationships

You're supporting children, young people and families who each have their own experiences, strengths, challenges and goals.

• One day might involve working alongside a parent to build confidence and develop practical parenting skills.
• Another might involve helping a family establish routines, connect with the right supports or work through a challenging situation.
• You might help parents recognise their strengths and build on what they're already doing well.
• You might support a young person to feel heard, understood and valued.
• You might help a child feel safe, settled and supported at home.
• You might listen to a parent who is having a difficult day and help them work through what comes next.
• And sometimes, you'll need to build trust with a family while supporting them through complex and challenging circumstances.
• That's where your ability to stay calm, build genuine relationships and see the strengths in others really matters.
• You can be the person who helps a family see what's possible

You might be a great fit if you:

• Genuinely care about improving outcomes for children, young people and families
• Can build trusting relationships while maintaining professional boundaries
• Use a respectful, strengths-based approach when working with families
• Can listen without judgement and meet people where they're at
• Are confident working alongside families to identify goals and build practical skills
• Can work collaboratively with Child Safety, schools and community services
• Are patient, reflective and able to stay calm when things become challenging
• Understand that behaviour is communication and are curious about what sits underneath it
• Can connect families with practical supports, services and opportunities
• Want to do work that creates meaningful, lasting change
• Are willing to learn, reflect and continue developing your practice
• You do need to be willing to listen, stay curious and walk alongside families as they work towards change.

You'll Bring

• A genuine commitment to supporting children, young people and families.
• Strong communication and relationship-building skills, with the ability to engage people using a respectful, strengths-based approach.
• A current Australian driver's licence (minimum P2).
• A Working with Children Blue Card and NDIS Worker Screening Check, or willingness to obtain them.
• Current First Aid and CPR certification, or willingness to obtain.
• A completed or currently enrolled Certificate IV or Diploma in Community Services, Youth Work, Social Work or a related qualification.
• Availability and flexibility to work a variety of shifts across a 7-day roster

Kandais committed to creating and maintaining a child safe organisation.

We're dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren't just welcome - they're essential to who we are and what we do