Residential Care Officer / Manager

Special Care Australia; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Special Care Australia is seeking a Residential Care Manager to lead our residential services and ensure high-quality disability care in Melbourne. You will collaborate with the team, oversee rostering, budgets and emergency procedures, and provide guidance to our dedicated staff while maintaining strict compliance with participant plans.

In this role you will liaise with Support Coordinators, health professionals and families to assess needs, set goals, and implement programs that improve

Qualifications

• Experience managing residential care services and teams.
• Knowledge of relevant policies and compliance.
• Ability to manage rostering and emergency procedures.

Responsibilities

• Collaborate with the team to manage residential services.
• Oversee budgeting, rostering and emergency procedures.
• Provide high-level advice and support to staff.
• Ensure safety and well-being of participants.
• Liaise with coordinators and health professionals.

Skills

Residential services

MS Office

Communication skills

Tools

MS Office Suite

Job description

Job Type: Contract position | Full time position

Job Description

Are you ready to make a meaningful impact in the disability support sector? Special Care Australia is seeking a dedicated and experienced Residential Care Manager to join our team and help shape the future of disability care. About Us: Special Care Australia is a leading disability support organization committed to providing exceptional care and support to individuals with disabilities. Our team is passionate about making a difference in the lives of our participants, and we are dedicated to delivering the highest quality services.

Role Description: As a Residential Care Manager, you will play a crucial role in ensuring the smooth and efficient operation of our residential services.

Your responsibilities will include: Collaborating closely with our team to manage residential services. Demonstrating expertise in residential services and relevant policies.

Handling budgetary and financial processes. Coordinating day-to-day operations, including rostering and emergency procedures. Providing high-level advice and support to our dedicated team.

Ensuring the safety and well-being of all our participants. Attend internal and external team meetings. Conduct new client inquiries and intakes.

Attend to any emergency matters in the residential SIL and SDA accommodation with people living with disabilities. Liaise with Support Coordinators when there are challenges with clients in the houses. Take calls from support workers and other stakeholders when they need assistance.

Meet with other health professionals for sessions beneficial to the clients, like OTs, Behavior Specialists and other health allies. Set up houses for new clients to fit their needs and organize risk assessments with compliance. Ensure that service provision is informed by the participants’ individual goals/needs and is in line with current participant protocols or individual service plans, from Special Care Australia or other services engaged through Supports Coordination.

Work with the client and their natural supports to assess the quality and value of the supports provided and ensure that they are meeting the participants’ individual goals/needs. Assessing clients' needs and planning, developing and implementing educational, training and support programs interviewing clients and assessing the nature and extent of difficulties monitoring and reporting on the progress of clients. Supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions

Assisting young people to solve social, emotional and financial problems.

Key Competencies:

To excel in this role, you should possess: High-level knowledge and understanding of Residential Services.

Excellent oral and written communication skills. Proficiency in MS Office Suite. A commitment to maintaining confidentiality.

The ability to adapt work practices to meet operational requirements.

Why Special Care Australia?

At Special Care Australia, we care about our team.

Here, you'll have the opportunity to make a real difference in the lives of individuals with disabilities. We offer a supportive work environment, ongoing professional development, and a chance to be part of something truly rewarding.

Together, we can create a brighter future for individuals with disabilities. Special Care Australia - Where Caring Starts.