Residential Care Officer

A Plus Agency; St George; On-site; AUD 68,000 - 92,000; Full time

Benefits offered by this job

Salary AUD 80k+ super

Job summary

Aplus Agency is recruiting for a Residential Care Officer in the St George area. This full-time, ongoing role provides care, supervision and practical support to residents in a supported accommodation setting in line with individual care plans and NDIS requirements.

Ideal candidates hold a Diploma or higher in a related field, have at least two years of residential or disability care experience, and demonstrate strong communication and record-keeping skills.

Qualifications

• Diploma or higher in Community Services, Disability Services, Youth Work, Welfare, Social Care or related field.
• At least two years of residential, disability or community care experience.
• Experience with clients who have complex needs or psychosocial disabilities.
• Sound knowledge of person-centred care and safeguarding.

Responsibilities

• Provide day-to-day care, supervision and support to clients in residential accommodation.
• Implement and monitor individual support plans and goals.
• Assist with personal care, daily living activities and household tasks.
• Promote client independence, dignity and inclusion.
• Observe wellbeing and report changes or concerns.
• Support clients at appointments and community activities.
• Administer medication where trained, with accurate records.
• Respond to incidents and crises effectively.
• Maintain case notes, progress and incident records.
• Liaise with families, healthcare professionals and support coordinators.
• Ensure properties are safe, clean and supportive.

Skills

Written communication

Record-keeping

Interpersonal skills

Crisis management

Team collaboration

Education

Diploma or higher

Job description

Location: St George Area, Sydney NSW

Employment Type: Full-Time, Ongoing

Hours: 38 hours per week

Occupation: Residential Care Officer

About the Organisation

Aplus Agency is recruiting on behalf of a well-established and growing NDIS provider delivering high-quality supported accommodation and disability services throughout Sydney. The organisation currently operates more than 20 residential properties, providing safe and supportive housing to clients with diverse and complex care needs. Due to continued growth, our client is seeking an experienced and compassionate Residential Care Officer to join its team in the St George area on a full-time, ongoing basis.

About the Role

The Residential Care Officer will provide care, supervision and practical assistance to clients living in supported residential accommodation. The successful candidate will help clients maintain their safety, independence and quality of life while ensuring that support is delivered in accordance with individual care plans, NDIS requirements and organisational policies. The position may involve rostered shifts, including evenings, weekends, public holidays and sleepover shifts.

Key Responsibilities

• Provide day-to-day care, supervision and support to clients in residential accommodation.
• Implement and monitor individual support plans, behavioural support strategies and personal goals.
• Assist clients with personal care, daily living activities, household tasks and community participation.
• Promote client independence, dignity, choice, inclusion and personal development.
• Observe clients’ physical, emotional and behavioural wellbeing and report any changes or concerns.
• Support clients in attending appointments, recreational activities and community programs.
• Administer medication where authorised and appropriately trained, while maintaining accurate records.
• Respond appropriately to incidents, emergencies and challenging behaviours.
  
• Maintain comprehensive case notes, progress reports, incident records and other required documentation.
• Liaise with families, healthcare professionals, support coordinators and other service providers.
• Ensure residential properties remain safe, clean and supportive environments.
• Comply with the NDIS Practice Standards, safeguarding requirements, workplace health and safety obligations and organisational policies.
  

Requirements

• A Diploma or higher qualification in Community Services, Disability Services, Youth Work, Welfare, Social Care or a closely related field, or substantial relevant industry experience.
• At least two years of relevant experience providing residential, disability or community-based care.
  
• Experience supporting clients with complex needs, challenging behaviours or psychosocial disabilities.
  
• Sound knowledge of person-centred care, positive behaviour support and client safeguarding.
  
• Strong written communication and record-keeping skills.
  
• The ability to work independently and collaboratively within a multidisciplinary team.
  
• Strong interpersonal, problem-solving and crisis-management capabilities.
  

The successful candidate must hold, or be able to obtain:

• A current NDIS Worker Screening Check.
• A current Working with Children Check, where required.
• A current First Aid and CPR certificate.
• A valid Australian driver’s licence.
• Any additional screening or mandatory training required for the position.
  

What We Offer

• A full-time, ongoing position with an established and expanding NDIS provider.
• A salary of $80,000 per annum plus superannuation.
• Meaningful work supporting clients to achieve greater independence and wellbeing.
• Ongoing professional development and career progression opportunities.
• A supportive and professional working environment.
  

Aplus Agency and its client are committed to creating an inclusive workplace and welcome applications from suitably qualified candidates from all backgrounds.