Resident Lifestyle Partner – Retirement Village

Southern Cross Care Qld Ltd; Caloundra; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Flexible work arrangements

Mental health and first aid training

Career pathways, bursaries and Trainee

Recognition programs and service award

Job summary

Southern Cross Care Queensland is seeking a friendly and efficient Resident Service Partner to join the Caloundra Rise Retirement Estate on the Sunshine Coast. In this hands-on, client-focused role you will assist residents with daily tasks, transport, shopping and companionship, delivering personalised support and building trusted community connections.

The role offers a supportive Not-for-Profit environment with training, benefits, and flexible arrangements; a current driver’s license, vehicle

Qualifications

• Current drivers licence.
• A reliable vehicle with current comprehensive car insurance.
• Strong interpersonal and customer-service skills.
• Ability to work independently, manage time effectively and move flexibly between resident requests.
• A genuine commitment to providing respectful, reliable and personalised service.
• Current First Aid Certificate and CPR.
• Certificate III or IV in Individual Support, Community Services, Hospitality or related discipline (desirable).
• Previous experience in retirement living, hospitality, community services, aged care or another customer-facing service environment (desirable).
• Previous domestic cleaning or household services experience (desirable).

Responsibilities

• Assisting residents with household tasks such as cleaning and bed changes.
• Helping with transportation and accompanying residents to local appointments.
• Providing shopping support and errands.
• Pet-related assistance including dog walking.
• Providing social support and companionship to residents.
• Managing a range of lifestyle-related services to enhance wellbeing.

Skills

Interpersonal skills

Customer service

Time management

Independent work

Education

Certificate III or IV in Individual Support/Community Services/Hospitality

Tools

First Aid Certificate

CPR

Job description

Southern Cross Care Queensland is seeking a friendly and efficient Resident Service Partner to join the Caloundra Rise Retirement Estate on the Sunshine Coast. In this hands-on, client-focused role you will assist residents with daily tasks, transport, shopping and companionship, delivering personalised support and building trusted community connections.

The role offers a supportive Not-for-Profit environment with training, benefits, and flexible arrangements; a current driver’s license, vehicle