Resident Life & Activities Coordinator

Estia Health

Sydney

Remote

AUD 55,000 - 75,000

Full time

6 days ago
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Benefits offered by this job

Training opportunities
Supportive community
Flexible remote work
Employee discounts
Flexible schedule
Professional development

Job summary

Adventures Await is seeking a Remote Travel Coordinator to support our travel team’s daily operations, managing client communications and booking workflows. This fully remote role is ideal for highly organized professionals who thrive independently.

You’ll deliver professional customer service, help plan itineraries, and ensure all details are accurate and on time. Full training and onboarding are provided, with opportunities for ongoing growth and industry perks.

Qualifications

  • Excellent organizational and communication skills.
  • Detail-oriented and focused on client satisfaction.
  • Comfortable working independently in a remote setting.
  • Enthusiasm for travel, planning, and creating meaningful experiences.

Responsibilities

  • Deliver professional customer service via phone and/or email.
  • Assist clients in planning seamless experiences.
  • Prepare and manage client accounts and needs.
  • Maintain meticulous records in line with government regulations and company policies.
  • Organize and manage files effectively.

Skills

Organizational skills
Communication skills
Attention to detail
Independent work

Job description

Description: Join our team as a Holiday Coordinator, helping families, groups, and individuals plan memorable vacations year-round. Youll coordinate bookings, itineraries, and seasonal experiences to ensure every trip is smooth, stress-free, and unforgettable.

Responsibilities:

Assist clients in selecting holiday destinations and travel packages.

Coordinate transportation, lodging, and excursion details.

Provide insight on seasonal events, activities, and local highlights.

Manage bookings, documentation, and travel arrangements.

Deliver reliable communication and high-quality service throughout the process.

Qualifications:

Excellent organizational and communication skills.

Detail-oriented and focused on client satisfaction.

Comfortable working independently in a remote setting.

Enthusiasm for travel, planning, and creating meaningful experiences.

What We Offer:

Comprehensive training and ongoing mentorship.

Supportive, growth-focused team environment.

Access to travel education, supplier resources, and exclusive industry perks.

Are you passionate about your clients and delivering outstanding customer service? Adventures Await is on the lookout for a Remote Travel Coordinator to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.

What We Offer:

  • Multiple Training Opportunities: We believe in nurturing our team's potential with extensive training support.
  • Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
  • Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work
  • Employee discounts to fuel your passion.
  • Flexible schedule for a better work-life balance.
  • Professional development assistance to advance your career.

Your Role:

  • Deliver professional customer service via phone and/or email.
  • Assist clients in planning seamless experiences.
  • Prepare and manage client accounts and needs.
  • Maintain meticulous records in line with government regulations and company policies.
  • Organize and manage files effectively.

Who We Are Looking For:

  • A responsible, self-driven individual with a strong work ethic and professional demeanor.
  • Someone who thrives both independently and as a team player.
  • A detail-oriented, organized professional with exceptional communication skills.
  • Coachability and a keenness to learn and grow within the industry.

Embark on a journey with an established company, where your career is rewarding.

Remote Travel Administrative Coordinator

We are hiring a Remote Travel Administrative Coordinator to support our travel team's daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What Youll Do:

  • Manage client communications, travel documentation, and booking records
  • Coordinate schedules, appointments, and follow-ups related to travel arrangements
  • Support administrative workflows and ensure all deadlines and details are met
  • Maintain accurate client records and track important booking information
  • Provide professional, responsive support to clients and team members throughout the travel process
  • Assist with process improvements and updates to internal travel systems

What Were Looking For:

  • Strong organizational and communication skills, written and verbal
  • Experience in administrative support, customer service, or coordination preferred, not required
  • Comfortable working independently in a fully remote environment
  • Detail-oriented, dependable, and tech-comfortable
  • Able to learn and navigate digital tools, booking platforms, and internal workflows
  • Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Why This Role Stands Out:

  • 100% remote flexibility
  • Structured onboarding and ongoing training
  • Clear processes and tools for success
  • Opportunities for long-term growth within a supportive team

Technical Requirements

  • Laptop or desktop computer.
  • Reliable broadband internet connection.
  • Smartphone for communication and updates.

What We Offer

  • Fully remote work structure
  • Flexible scheduling framework
  • Structured training and ongoing support
  • Collaborative team environment
  • Access to industry-related travel benefits

Are you passionate about helping others? We have an exciting opportunity for you to become a Remote Travel Coordinator. This role allows you to combine your love for helping people with the freedom of working remotely.

As a Remote Travel Coordinator, you'll be part of the thriving tourism industry. You'll have the chance to:

  • - Plan and customize travel itineraries
  • - Provide travel advice and recommendations
  • - Handle bookings and reservations
  • - Manage customer relationships
  • - Stay updated on travel trends

Working remotely offers numerous benefits, especially when you're working for yourself. These include:

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