Resident Experience Coordinator

Sodexo; Western Downs Regional; In loco; AUD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Development opportunities

Outstanding benefits and recognition

Descrizione del lavoro

Sodexo is seeking a Resident Experience Coordinator to lead resident engagement at our regional village in Queensland. You will plan and deliver social, recreational and community activities, foster welcoming spaces, and encourage participation across facilities and events.

You’ll build relationships with residents, gather feedback, and support village operations while maintaining a safe, inclusive, and vibrant community environment. A hands-on, proactive approach is essential.

Competenze

• Experience in hospitality, community engagement, recreation, events, customer service, or remote-site environments.
• Experience coordinating activities, events, or group programs.
• Strong communication and relationship-building skills.
• Ability to work independently and manage competing priorities.

Mansioni

• Coordinate and deliver social, recreational, and community-based activities.
• Build positive relationships with residents through genuine daily interaction.
• Promote participation in village events and facilities.
• Assist with event planning, set-up, delivery and pack-down.
• Gather resident feedback and identify opportunities for improvement.
• Maintain welcoming, clean, and well-presented communal spaces.
• Report maintenance, safety, or presentation concerns.
• Support a safe, inclusive, and engaging village culture.

Conoscenze

People skills

Communication

Independent worker

Customer service

Formazione

Driver's license

Descrizione del lavoro

As a Resident Experience Coordinator, you'll be the face of resident engagement within the village, helping foster a welcoming and inclusive community environment. You'll coordinate activities, encourage participation, support resident wellbeing, and ensure shared spaces remain inviting and enjoyable. No two days will be the same. From organising sporting competitions and themed events to gathering resident feedback and supporting village operations, you'll play a key role in enhancing everyday life for our residents.

Key responsibilities

• Coordinate and deliver social, recreational, and community-based activities
• Build positive relationships with residents through genuine daily interaction
• Promote participation in village events and facilities
• Assist with event planning, set-up, delivery and pack-down
• Gather resident feedback and identify opportunities for improvement
• Maintain welcoming, clean, and well-presented communal spaces
• Report maintenance, safety, or presentation concerns
• Support a safe, inclusive, and engaging village culture

About the role

As a Resident Experience Coordinator, you'll be the face of resident engagement within the village, helping foster a welcoming and inclusive community environment. You'll coordinate activities, encourage participation, support resident wellbeing, and ensure shared spaces remain inviting and enjoyable. No two days will be the same. From organising sporting competitions and themed events to gathering resident feedback and supporting village operations, you'll play a key role in enhancing everyday life for our residents.

About you

You are a natural people person who enjoys connecting with others and creating positive experiences. You bring energy, initiative, and a proactive approach to engaging diverse groups of people.

You'll also have:

• Experience in hospitality, community engagement, recreation, events, customer service, or remote-site environments.
• Experience coordinating activities, events, or group programs.
• Strong communication and relationship-building skills.
• The ability to work independently and manage competing priorities.
• A hands-on approach and willingness to support operational tasks.
• Current Australian Driver's Licence.
• Current First Aid and CPR certification (or willingness to obtain)

To Be Successful, You'll Need:

• Australian Citizenship, Permanent Residency, or unrestricted Australian working rights (No Working Holiday Visa applications, please)
• To reside in or around the Chinchilla region
• The ability to successfully complete a pre-employment medical, including a National Police Check

About us

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. We believe the more diverse we are, the stronger we are. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.

Benefits

• Competitive salary
• Development opportunities
• Outstanding benefits and recognition program