Reservations Manager | Noẽma

Lucas Collective; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Career progression across venues

Training and masterclasses

Dining discounts across venues

Supportive, high-performing team

Job summary

Noẽma, the latest concept from Lucas Collective, is seeking an experienced Reservations Manager to join our opening team in Melbourne. This on-site role will lead the host team, oversee daily reservations, and ensure a seamless guest journey from first contact to departure in a premium dining environment.

You will coordinate with management and the reservations team, optimise allocations, handle guest inquiries, and drive high‑quality service while maintaining an impeccable guest experience and

Qualifications

• Experience as a Head Host in a premium restaurant.
• Experience with OpenTable or similar.
• Proven ability to manage high-volume reservations and optimise bookings, table allocations and service flow.
• Exceptional communication and interpersonal skills.

Responsibilities

• Oversee day-to-day reservations operations for Noẽma.
• Lead and develop the host team on-site.
• Manage guest enquiries and optimise booking allocations and service flow.
• Ensure seamless guest experience from first contact to arrival and departure.
• Collaborate with restaurant management and head office reservations team.

Skills

Head Host

OpenTable

High-volume reservations

Communication

Leadership

Attention to detail

Organised

Weekend availability

Tools

OpenTable

Job description

• Full time position. Competitive salary & tips

About Noẽma

Opening this November, Noẽma is the latest concept from Lucas Collective, bringing a fresh take on contemporary Mediterranean dining to Melbourne’s CBD. Inspired by modern Greek cuisine, the menu will celebrate exceptional produce, bold flavours and the theatre of Josper-grilled cooking, all within a striking new venue spanning a main dining room, intimate basement and private dining spaces.

About Lucas Collective

Home to some of Australia’s most iconic and acclaimed restaurants, Lucas Collective is one of the country’s leading hospitality groups, with a collection including Chin Chin, Kisumé, Hawker Hall, Maison Bâtard, Baby Pizza, Yakimono, Society, Grill Americano and Tombo Den.

• Lead & develop the host team
• Full time position. Competitive salary & tips
• On-site restaurant leadership role

About Noẽma

Opening this November, Noẽma is the latest concept from Lucas Collective, bringing a fresh take on contemporary Mediterranean dining to Melbourne’s CBD. Inspired by modern Greek cuisine, the menu will celebrate exceptional produce, bold flavours and the theatre of Josper-grilled cooking, all within a striking new venue spanning a main dining room, intimate basement and private dining spaces.

About Lucas Collective

Home to some of Australia’s most iconic and acclaimed restaurants, Lucas Collective is one of the country’s leading hospitality groups, with a collection including Chin Chin, Kisumé, Hawker Hall, Maison Bâtard, Baby Pizza, Yakimono, Society, Grill Americano and Tombo Den.

About The Opportunity:

We are seeking an experienced Reservations Manager to join our opening team at Noẽma. This is a hands-on, on-site restaurant role, based within the venue and responsible for leading the host team.

Working closely with the restaurant management and head office reservations team, you will oversee the day-to-day reservations operations, lead and develop the host team, manage guest enquiries, optimise booking allocations and ensure a seamless guest experience from the first point of contact through to arrival and departure.

This is an exciting opportunity for a senior host who is passionate about people, thrives in a fast-paced premium dining environment and understands the importance of exceptional guest experiences.

The Ideal Candidate:

• Experience as a Head Host in a premium restaurant
• Experience with OpenTable or similar
• Proven ability to manage high-volume reservations and optimise bookings, table allocations and service flow
• Exceptional communication and interpersonal skills
• A genuine passion for delivering outstanding guest experiences
• Strong leadership skills with the ability to develop and motivate a team
• Immaculate presentation and exceptional attention to detail
• Highly organised, adaptable and able to manage competing priorities
• A proactive approach with a strong work ethic and a can-do attitude
• Availability to work a rotating roster, including weekends and public holidays

Why Lucas Collective?

• Career progression across our growing collection of venues
• Industry-leading training, development and masterclasses
• Lucas Education and specialist wine and sake programs
• Opportunities to learn from award winning hospitality leaders
• Generous dining discounts across our venues
• A supportive, high-performing and collaborative team environment