Reservations Consultant

Travellers Autobarn; Bayside; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Uncapped commission earnings

Fantastic team environment

Be part of a growing business

Job summary

Travellers Autobarn is seeking a reservations specialist to promote and book campervan experiences across Australia, New Zealand, the USA and Japan. You will handle quotes and bookings via phone, email, and web chat, delivering high customer satisfaction.

You will join a supportive team with clear training, growth opportunities in sales and marketing, and uncapped commission. The role suits well-travelled candidates with strong computer skills and excellent communication.

Qualifications

• Well-travelled around Australia, New Zealand and/or USA.
• Strong PC skills including Outlook, Word and Excel.
• Able to type at least 40 wpm.
• Excellent verbal and written communication skills.
• A European language is a plus but not required.

Responsibilities

• Answer calls from travel agents and direct customers for quotes and bookings.
• Handle emails from travel agents and direct customers.
• Ensure high quality on all reservations.
• Network and liaise with travel agents worldwide.

Skills

Well-travelled around Australia, New S

Advanced PC & Microsoft Outlook/Word/엑

Type at least 40 wpm

Excellent communication skills

European language advantage

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Travellers Autobarn is a backpacker/budget campervan rental company with locations around Australia, New Zealand, USA & Japan. Based out of Botany (Banksmeadow) Travellers Autobarn provides support to its worldwide #vanlife #roadtrip clientele

The Role

You will be responsible for promoting & booking campervan experiences around Australia, New Zealand, USA & Japan with the goal to achieve customer satisfaction – both on a direct & travel agents level.

Your day-to-day activities will include all aspects of reservation sales channels via email, over the phone or via web chat (inbound only).

Training/Support/Growth

We are not shy in investing into the right candidate from a very early stage and offer great growth opportunities within the company with advancement opportunities in sales/marketing/account management involving national & international travel.

Main responsibilities include:

• Answering calls from travel agents & direct customers for quotes and booking campervans
• Handling emails enquiries from travel agents & direct customers
• Ensuring a high level of quality is applied on all reservations
• Networking & liaising with travel agents all around the world

To be successful in this role you will have the following skills:

• Well-travelled around Australia, New Zealand and/or USA
• Speaking the “youth tourism” language
• Advanced PC & Microsoft Outlook/Word/Excel skills
• Able to type at least 40 wpm
• Excellent communication skills – both verbal & written (a European language will be an advantage, but is not essential)
• Full working rights in Australia
• Valid driving licence

The Offer:

• $55,000 - $65,000 (depending on the experience) plus super
• Uncapped commission earnings
• Full training & career opportunities
• Fantastic team environment
• Be part of a growing business

Applicants must have the ability to work on a Monday to Saturday roster. The role is available immediately…