Research Consultant | Brand, CX & Customer Strategy

Resources Group; Sydney; Hybrid; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Flexible work options

Additional annual leave

Dedicated wellbeing days

Parental leave

Learning & development programmes

Social calendar

Job summary

Resources Group in Sydney is seeking a skilled market research professional to join a 60+ person multidisciplinary team. You’ll work with ASX-listed brands across banking, financial services, property, retail and telecoms on bespoke research, tracking programmes and strategic ad hoc projects.

The role emphasizes quantitative methods, data storytelling and client management, with flexible work options, generous learning and wellbeing benefits, and a culture that balances ambition with a healthy

Qualifications

• Solid experience within a market research agency.
• Strong understanding of quantitative research methodologies and their strategic application across diverse industries.
• Strong analytical, interpretive, and storytelling skills.
• Natural client relationship management and presentation skills.
• Growing commercial acumen, including budgeting, pricing, and profitability.
• Tertiary qualifications in marketing, social sciences, psychology, business, or a related field.

Responsibilities

• Trusted partner to leading brands across ASX-listed organisations in banking, financial services, property, retail and telecommunications.
• Work on bespoke consulting engagements, strategic ad hoc research and complex tracking programmes.
• Help clients make smarter decisions across CX, brand strategy, customer segmentation, pricing, portfolio optimisation, innovation and comms strategy.
• Collaborate with a multidisciplinary team to deliver high-quality insights.

Job description

Enjoy the agility and influence of an independent consultancy, combined with the scale and expertise of a multidisciplinary team of 60+ researchers, strategists, analysts and design thinkers.

Today, they're one of Australia's largest and most successful strategic insights consultancies.

Flexibility is built into the culture. Work from a vibrant central Sydney office when collaboration matters, from home when it doesn't, and enjoy genuine autonomy over how you work.

Benefits include additional annual leave, dedicated wellbeing days, generous parental leave, tailored learning and development programmes, and a packed social calendar

What You'll Be Working On

Trusted partner to leading brands

Work with an impressive portfolio of ASX-listed organisations across banking, financial services, property, retail and telecommunications. Projects span bespoke consulting engagements, strategic ad hoc research and complex tracking programmes.

Strategic problem solving

Help clients make smarter decisions across CX, brand strategy, customer segmentation, pricing, portfolio optimisation, innovation and comms strategy.

Collaborative excellence

Join a team that values individual contribution but believes the best work happens together.

Thrive in teams

Thrive as an individual but achieve greatness together.

Dare to be great

Unafraid to aim higher, adapt to disruption and imagine new possibilities.

Connecting diverse skills and people is the foundation of creativity.

Keep it real

Life is short. Drive ambition with a healthy work and life balance.

Measure Success

By your level of influence with clients.

Profile We're Looking For:

• Solid experience within a market research agency
• Strong understanding of quantitative research methodologies and their strategic application across diverse industries
• Strong analytical, interpretive, and storytelling skills
• Natural client relationship management and presentation skills
• Growing commercial acumen, including budgeting, pricing, and profitability
• Tertiary qualifications in marketing, social sciences, psychology, business, or a related field

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities,