Rental Service Agent – Family‑Owned Team (Hands‑on Training)

Avis Budget Group; Dubbo; Presencial; AUD 34.000 - 44.000; Jornada completa

Descripción de la vacante

Suolow Holdings Pty Ltd, operating AVIS Budget branches in NSW, is seeking a Rental Service Agent (RSA) to be the first point of contact for customers and deliver stress‑free, end‑to‑end rental solutions. This hands‑on role offers variety, responsibility and strong customer interaction in a fast‑paced environment.

You will engage customers face‑to‑face and by phone, explain rental terms, manage payments, conduct vehicle checks and work with the team to achieve daily targets while upholding

Formación

• Experience delivering high‑quality customer service.
• Comfort with using multiple IT systems.
• Willingness to work varied hours including weekends.

Responsabilidades

• Engage with customers face-to-face and over the phone to understand needs and offer tailored rental solutions.
• Explain rental agreements, insurance options, policies and procedures clearly.
• Use computer systems to process payments, balance cash and handle admin tasks.
• Perform vehicle quality checks, report damages and assist with detailing.
• Collaborate with team to hit daily targets and uphold safety standards.
• Maintain high operational standards in line with company policies and regulatory requirements.

Conocimientos

Customer service

Problem solving

Attention to detail

IT systems

Flexible hours

Travel flexibility

Descripción del empleo

Suolow Holdings Pty Ltd, operating AVIS Budget branches in NSW, is seeking a Rental Service Agent (RSA) to be the first point of contact for customers and deliver stress‑free, end‑to‑end rental solutions. This hands‑on role offers variety, responsibility and strong customer interaction in a fast‑paced environment.

You will engage customers face‑to‑face and by phone, explain rental terms, manage payments, conduct vehicle checks and work with the team to achieve daily targets while upholding