Rental Sales & Customer Service Pro

Australia WTH Pty Limited; Western Junction; On-site; AUD 32,000 - 39,000; Part time

Benefits offered by this job

Competitive pay + bonuses

Employee discounts

Full training

Wellbeing programme

Perkbox discounts

EAP provided

Job summary

Avis Budget Group at Launceston Airport is seeking a casual Rental Sales Agent to be the face of our brand at the rental counter, helping customers with bookings, product options and inquiries. You will deliver outstanding service in a fast-paced environment, complete bookings accurately, and benefit from full training, opportunities to grow within the business, and a supportive team culture.

You must have a valid driver’s license and be available 4 days per week; prior retail or hospitality

Qualifications

• Full and valid driver’s license.
• Casual role with at least 4 days per week availability.
• Ability to work in a fast paced environment while delivering exceptional customer service.
• Previous experience within retail, hospitality, customer service, sales or similar roles.
• Ability to follow procedures and adhere to company guidelines and standards.
• Comfortable learning and using various computer systems to input rental information.

Responsibilities

• Establish customer rental needs by actively listening.
• Review add-ons and services to determine what best suits the customer.
• Communicate rental procedures and guidelines effectively.
• Complete rental bookings accurately and in a timely manner.
• Answer customer questions and inquiries.

Skills

Customer service

Retail experience

Sales experience

Communication skills

Follow procedures

Fast-paced environment

Computer systems

Tools

Computer systems

Job description

Avis Budget Group at Launceston Airport is seeking a casual Rental Sales Agent to be the face of our brand at the rental counter, helping customers with bookings, product options and inquiries. You will deliver outstanding service in a fast-paced environment, complete bookings accurately, and benefit from full training, opportunities to grow within the business, and a supportive team culture.

You must have a valid driver’s license and be available 4 days per week; prior retail or hospitality