Rental Coordinator: Fleet & Customer Experience

Sime Motors; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary package

Annual incentive scheme

Employee benefits discounts

Employee Assistance Program

Health and Wellbeing reimbursement

Permanent full-time, Mon-Fri

Company uniform

Job summary

Corefleet is seeking a Rental Coordinator for its Rydalmere Branch in NSW. The role focuses on delivering exceptional customer service, coordinating daily fleet availability and ensuring smooth pre/post-rental procedures.

The successful candidate will manage contract paperwork, inspect return vehicles, and communicate with the National Sales team on major interactions. A background in customer service or admin and a valid manual driving license are preferred.

Qualifications

• Experience in customer service or administration.
• High attention to detail.
• License to drive manual vehicles (C class).
• Knowledge of vehicle or rental industry advantageous.
• Ability to learn and effectively sell products and services.
• Good computer literacy.

Responsibilities

• Ensure superior customer service is achieved.
• Monitor, track and organise fleet availability daily.
• Complete all pre and post-rental procedures.
• Ensure the contract paperwork is accurately completed.
• Inspect the returned vehicle and complete the necessary reports.
• Discuss damage and missing items with the customer and resolve before finalising the contract.
• Liaise with the National Sales team for major customer interactions and transactions.
• Perform administration duties as required.

Skills

Customer service

Administration

Attention to detail

Computer literacy

Manual driving license (C-class)

Tools

MS Office

Job description

Corefleet is seeking a Rental Coordinator for its Rydalmere Branch in NSW. The role focuses on delivering exceptional customer service, coordinating daily fleet availability and ensuring smooth pre/post-rental procedures.

The successful candidate will manage contract paperwork, inspect return vehicles, and communicate with the National Sales team on major interactions. A background in customer service or admin and a valid manual driving license are preferred.