Remote Travel Support Specialist | Flexible Scheduling

Dreamstravelcr; Newcastle City Council; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Training provided

Career growth opportunities

Supportive team environment

Job summary

A leading travel company is seeking a Remote Travel Client Support Representative to assist travelers with their needs. Responsibilities include communicating with clients, providing travel information, and ensuring a smooth travel experience. An ideal candidate should possess strong customer service skills, attention to detail, and a passion for travel. This remote position offers flexible scheduling and opportunities for career growth within a supportive team environment.

Qualifications

• Strong customer service and communication skills required.
• Detail-oriented and organized individuals preferred.
• Experience in customer support is helpful.
• Having an interest in travel is beneficial.

Responsibilities

• Assist clients with travel-related needs across platforms.
• Review and confirm travel details with clients.
• Provide accurate travel information and guidance.
• Follow up with clients before their trips.
• Address client concerns and escalate when necessary.

Skills

Customer service

Communication

Attention to detail

Organization

Comfort with online tools

Job description

A leading travel company is seeking a Remote Travel Client Support Representative to assist travelers with their needs. Responsibilities include communicating with clients, providing travel information, and ensuring a smooth travel experience. An ideal candidate should possess strong customer service skills, attention to detail, and a passion for travel. This remote position offers flexible scheduling and opportunities for career growth within a supportive team environment.