Remote Travel Planner & Vacation Concierge

PreSales Collective; Newcastle; Remote; AUD 45,000 - 75,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Travel-industry training and education

Access to travel suppliers and booking

Job summary

PreSales Collective in Australia is seeking motivated, organized, and customer-focused individuals to join as Remote Travel Coordinator / Vacation Planner. You will help clients research, plan, and book travel experiences while delivering excellent service throughout the planning process.

This is a remote, independent contractor role with flexible hours. No prior travel industry experience is required; training, resources, and ongoing support are provided to help you learn and grow your travel

Qualifications

• Strong communication and customer-service skills.
• Comfortable using computers, email, and online platforms.
• Organized with good attention to detail.
• Able to work independently and manage time effectively.
• Willing to complete training and continue learning about the travel industry.

Responsibilities

• Assist clients with researching and planning vacations based on needs, preferences, and budgets.
• Research destinations, resorts, cruises, vacation packages, transportation, and other travel options.
• Prepare and present travel quotes and itinerary options.
• Book travel arrangements through approved travel suppliers and booking platforms.
• Communicate with clients before, during, and after the booking process.
• Maintain accurate client and reservation information.
• Process and monitor payments, deadlines, and final payment dates.
• Stay informed about supplier promotions, destination updates, and travel requirements.
• Participate in available training and professional development.
• Build and maintain positive client relationships.
• Market and grow your independent travel business.

Skills

Communication skills

Customer service

Time management

Independent work

Organizational skills

Willing to learn

Tools

Booking platforms

Email/CRM tools

Job description

PreSales Collective in Australia is seeking motivated, organized, and customer-focused individuals to join as Remote Travel Coordinator / Vacation Planner. You will help clients research, plan, and book travel experiences while delivering excellent service throughout the planning process.

This is a remote, independent contractor role with flexible hours. No prior travel industry experience is required; training, resources, and ongoing support are provided to help you learn and grow your travel