Remote Travel Planner - Flexible Hours & Discounts

Elite Escapes; Adelaide; Hybrid; AUD 29,000 - 43,000; Part time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional training and mentorship

Flexible Hours

Job summary

Sawmill D&C LLC is seeking a Remote Travel Reservations Specialist for an entry-level, fully remote role. You will support travelers from initial idea through to their safe return, plan itineraries, handle bookings, and provide expert guidance with a service-first mindset.

This 100% remote position includes comprehensive training, flexible hours, and access to exclusive travel perks. An emphasis on clear communication and customer care helps ensure memorable journeys for clients.

Qualifications

• Excellent written and verbal communication.
• Experience in customer service, preferably travel/hospitality.
• Strong organizational skills and follow-through.
• Comfort with new booking tech and systems.

Responsibilities

• Plan and customize travel itineraries.
• Provide travel advice and recommendations.
• Handle bookings and reservations.
• Manage customer relationships and follow up after travel.
• Stay updated on travel trends.

Skills

Strong communication

Customer service

Tech-savvy

Travel interest

Time management

Tools

Booking tools

CRM software

Job description

Remote Travel Consultant – Entry-Level Opportunity

As a Remote Travel Consultant, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and supported at every stage of their journey. You will work directly with clients to understand their needs and deliver guidance that aligns with their expectations.

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sawmill D&C LLC, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.
• Exclusive Software Access: Our state-of-the-art booking engine outperforms top sites like Hotels.com, Expedia, and Booking.com, saving your clients hundreds of dollars per night.
• Flexible Hours: Create your own schedule and work whenever it suits you. You're the boss!
• Creating a thriving environment that brings repeat business
• Community- Have the knowledge of peers and Supplier Development Managers to stay at the top.
• Free Travel Opportunities: Earn free trips for both business and pleasure as you grow your business.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

What You’ll Do

• Plan and customize travel itineraries
• Provide travel advice and recommendations
• Handle bookings and reservations
• Manage customer relationships
• Stay updated on travel trends

Skills and Requirements

• Prepare, plan and execute travel itineraries including but not limited to: airline, car rental, cruises, resorts & hotels, amusement parks, concert & sporting event tickets, and other tours & activities.
• Process payments on behalf of your clients to secure reservations.
• Maintain relationships with industry specific vendors and suppliers.
• Attend ongoing trainings to maintain and increase knowledge within the industry.
• Provide superior customer service to clients.
• Provide details to clients regarding any required travel documents such as passports or visas.
• Complete required Certification program in a timely manner.
• Complete and maintain agent registrations with vendors and suppliers.
• Laptop, Computer, or Smart Phone with reliable internet access is required.
• Ability to manage your time effectively and stay organized.
• Strong verbal and written communication skills
• Personal travel experience is an advantage, but not a requirement.
• Previous experience in hospitality and/or sales is an advantage, but not a requirement.
• Must be 18 years of age and be authorized to work in the US.
• Credentials, E & O Insurance (Required by law), Licensing, and Certifications.
• Receive discounts and travel perks.
• Participate in FAM Trips available only to licensed agents
• Free ongoing vendor and company trainings.
• Options to Specialize in specific destinations and/or niches within the travel industry.

Job Title: Remote Travel Reservations Specialist

Location: Remote

Type:part time,full time

This is a 100% remote role with full training and support provided.