Remote Superannuation Claims Specialist (6-Month Contract)

Future Group; Australia; Remote; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Work from anywhere Australia

Flexible work options

Employee share ownership program

Inclusive, diverse workplace

Job summary

Future Group is seeking a Superannuation Operations Specialist – Claims for a six-month fixed-term contract, working remotely across Australia. You will support assessment, determination and oversight of insured and non-insured claims, ensuring fair outcomes and compliance with fund rules.

Join a purpose-led growth group and collaborate with insurers, administrators and interior stakeholders to review information, escalate issues, and contribute to governance reporting and process improvements.

Qualifications

• 2+ years experience in superannuation administration, particularly claims
• Experience reviewing insured and non-insured claims (Death, TPD, Terminal Illness, Income Protection)
• Strong analytical, written and verbal communication skills
• Understanding of fund rules and Trustee obligations for fair outcomes
• Experience in governance or working with a Trustee or RSE licensee (desirable)

Responsibilities

• Review and determine insured and non-insured superannuation claims within delegated authority.
• Identify issues, escalate where needed, and collaborate with insurers and administrators.
• Contribute to claims reporting, provider oversight, and continuous improvement initiatives.

Skills

Superannuation administration

Claims administration

Analytical skills

Attention to detail

RG146

Job description

Future Group is seeking a Superannuation Operations Specialist – Claims for a six-month fixed-term contract, working remotely across Australia. You will support assessment, determination and oversight of insured and non-insured claims, ensuring fair outcomes and compliance with fund rules.

Join a purpose-led growth group and collaborate with insurers, administrators and interior stakeholders to review information, escalate issues, and contribute to governance reporting and process improvements.