Remote Senior eDiscovery Technical Account Lead

1460 Epiq Systems Australia Pty Ltd; Melbourne; Remote; AUD 120,000 - 180,000; Full time

Job summary

Epiq Systems Australia Pty Ltd in Melbourne seeks a client-focused eDiscovery Senior Technical Account Manager to act as trusted advisor to Cloud Managed Services clients, managing strategic guidance and technical support for selected accounts.

You will bring hands-on Relativity administration experience and work with platforms such as Relativity, Nuix, Azure, AWS, and Purview to drive adoption and client value in regulated environments.

Qualifications

• Education Bachelor's degree or equivalent professional experience in Information Technology, Legal Technology, Business, Information Governance, or a related field.

Responsibilities

• Develop and maintain trusted advisor relationships with key client stakeholders.

Skills

Strategic relationship management

Stakeholder engagement

Consultative problem solving

Client service & customer success

Commercial awareness

Communication & presentation

Project coordination

Analytical thinking

Collaboration & teamwork

Education

Bachelor's degree or equivalent in IT/LegalTech

Tools

Relativity

Nuix

Azure

AWS

Reveal

Microsoft Purview

Job description

Epiq Systems Australia Pty Ltd in Melbourne seeks a client-focused eDiscovery Senior Technical Account Manager to act as trusted advisor to Cloud Managed Services clients, managing strategic guidance and technical support for selected accounts.

You will bring hands-on Relativity administration experience and work with platforms such as Relativity, Nuix, Azure, AWS, and Purview to drive adoption and client value in regulated environments.