Remote Salesforce UX/UI Designer — Discovery & BA Lead

Seers Group Australia

Canberra

Remote

AUD 90,000 - 135,000

Full time

2 days ago

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Job summary

Seers Group Australia is seeking a Salesforce UX/UI Designer to join our remote team, translating business needs into intuitive Salesforce experiences. You will lead discovery, workshops and user research, delivering accessible designs aligned with branding and platform capabilities.

Highlights include crafting personas and journeys, prototypes, and collaborating with architects to ensure feasibility and delivery readiness for a large Salesforce transformation for government and enterprise

Qualifications

Proven Salesforce UX/UI design experience and strong business analysis skills.
Experience facilitating workshops and translating research into practical design outcomes.
Portfolio with user journeys, wireframes, prototypes and interaction designs.
Knowledge of accessibility standards and Salesforce configuration and customization constraints.
Strong communication and stakeholder collaboration skills.

Responsibilities

Lead discovery, BA-led workshops, user research and co-design activities.
Develop personas, user journeys, service blueprints, wireframes and prototypes.
Create accessible designs aligned with WCAG 2.1 AA, branding and Salesforce capabilities.
Collaborate with Solution Architects to ensure designs are technically feasible and delivery-ready.
Translate requirements into epics, user stories and features in Jira or equivalent tools.
Document requirements and obtain sign-off, supporting build teams during delivery.