Remote-Ready Practice Operations Lead - Accounting

Lawson Elliott Recruitment; Ballarat; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Work from home 1 day per week

Job summary

Lawson Elliott Recruitment is recruiting a Practice Manager for an established regional Australian accounting firm in Ballarat. The role focuses on ownership of workflow, capacity planning and operational performance, with a tech-forward environment using XPM, FYI and Xero.

You will lead staff, manage client engagements from start to finish, and drive continuous process improvements while partnering with the Principal to progressively reduce direct involvement in routine operations.

Qualifications

• Experience in Australian public accounting practice is preferred.
• Strong people-management and organisational skills.
• Proactive, client-focused with good communication.
• Ability to identify and implement practical improvements.

Responsibilities

• Manage team capacity and workflow by planning resources, prioritising deadlines and allocating work.
• Oversee jobs from commencement to completion, ensuring information is followed up promptly.
• Lead regular workflow and team meetings, setting expectations and deadlines.
• Identify and resolve workflow bottlenecks and process gaps before impact on quality.
• Drive systems and technology improvements using XPM/FYI to boost efficiency.
• Coach and develop the team to reduce involvement of Principal in day-to-day staff management.

Skills

People management

Workflow management

Operational planning

Client communication

Process improvement

Tools

Xero

XPM

FYI

Job description

Lawson Elliott Recruitment is recruiting a Practice Manager for an established regional Australian accounting firm in Ballarat. The role focuses on ownership of workflow, capacity planning and operational performance, with a tech-forward environment using XPM, FYI and Xero.

You will lead staff, manage client engagements from start to finish, and drive continuous process improvements while partnering with the Principal to progressively reduce direct involvement in routine operations.