Remote Program Manager - Partner Ops & Automation

Apex Systems; Redmond; Remote; AUD 95,000 - 136,000; Full time

Benefits offered by this job

Medical and dental benefits

401K and ESPP options

Remote-friendly

Job summary

Everforth Apex is seeking a Program Manager to run day-to-day operations of a large external developer partner program and automate them. The right person will take over the workload quickly, do the work accurately and leave behind a program that largely runs itself.

You will triage partner submissions, drive onboarding and validation, and build workflow automations with Power Automate and AI tools while coordinating with engineering and policy teams.

Qualifications

• 3 to 5 years of experience in technical program management or partner/program operations.
• Experience running a structured, multistage external partner process from intake through eligibility review, technical validation, launch and recurring revalidation.
• 2+ years building workflow automation in Power Automate or similar low-code platform.
• 2+ years using Azure DevOps or Visual Studio Online to manage queues and boards.
• Excellent written and verbal communication with external developers and other external audiences.
• Advanced Excel skills and experience handling data from forms.
• Ability to read technical documentation and API references and turn them into practical guidance for third party developers.

Responsibilities

• Manage the full partner workflow: application, onboarding, technical validation, launch and recurring revalidation.
• Triage partner submissions and evaluate applicants against published eligibility criteria.
• Intake and process technical and contact information submitted by partners.
• Track the signature status of agreements and terms and report it back to partners.
• Validate, submit and track technical configuration and domain requests with the engineering team.
• Coordinate validation testing with the test team and drive issue resolution so partners can move forward.
• Monitor the work item board, enforce deadlines and follow ups, and move every item to closure.
• Own partner communication through a shared email alias and a public technical community.
• Track and manage partner issues, extensions and escalations.
• Serve as the liaison between external partners and the technical teams behind the program.
• Run recurring lifecycle reviews for inactivity, low engagement and revalidation.
• Support quarterly commercial operations, including usage based invoicing and payment tracking.
• Report program status and progress to stakeholders.
• Build workflow automations with Power Automate and AI tools to replace repetitive manual steps.
• Maintain process documentation for a clean handover.

Skills

Technical PM

Partner programs

Automation skills

AI tooling

Power Automate

Workflow automation

Tools

Azure DevOps

Visual Studio Online

Power Automate

Job description

Everforth Apex is seeking a Program Manager to run day-to-day operations of a large external developer partner program and automate them. The right person will take over the workload quickly, do the work accurately and leave behind a program that largely runs itself.

You will triage partner submissions, drive onboarding and validation, and build workflow automations with Power Automate and AI tools while coordinating with engineering and policy teams.