Remote IT Operations Lead — SOC2 & ISO 27001 Ready

GRIDSIGHT; Coniston; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

WFH allowance

Health and wellness allowance

In-person working weeks

Lunch provided

Job summary

Gridsight is scaling fast and is hiring an IT Operations Manager to own IT operations end-to-end—from day one laptop provisioning to access revocation and audit readiness.

You’ll be the first dedicated owner of this space, building processes, defining controls and partnering with People, Engineering and Leadership to support security, compliance and a smooth employee experience across a growing distributed team.

Qualifications

• Experience owning IT operations and security compliance at a scaling SaaS company.
• Hands-on experience with access management and device/endpoint management tooling.
• Experience running SOC2 Type II and ISO27001 audits.

Responsibilities

• Own IT operations across devices, SaaS tools, endpoint management and vendor relationships.
• Be the first contact for day-to-day IT support and minimise disruption.
• Maintain MDM, identity and access management, and IT ticketing.
• Lead SOC 2 Type II compliance and pursue ISO 27001 certification.
• Build documentation to make IT knowledge accessible and scalable.
• Oversee employee lifecycle infrastructure and offboarding processes.
• Partner with engineering, product and People to streamline onboarding.

Skills

IT operations

Security compliance

Access management

SOC 2

ISO 27001

Tools

MDM

IAM tooling

Job description

Gridsight is scaling fast and is hiring an IT Operations Manager to own IT operations end-to-end—from day one laptop provisioning to access revocation and audit readiness.

You’ll be the first dedicated owner of this space, building processes, defining controls and partnering with People, Engineering and Leadership to support security, compliance and a smooth employee experience across a growing distributed team.