Remote HR Advisor, IR/ER Expert (Australia)

Select People / Apprentice Recruit; Port Macquarie; Remote; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Remote-first environment

Annual global gathering

ESOP

Learning & development

Home office allowance

Job summary

Employment Hero is seeking an HR Advisor to support our clients across a portfolio of organisations. This remote‑first role can be based anywhere in Australia and focuses on technical IR/ER advice, compliance audits, and handling high‑volume queries.

You will collaborate with Senior Workplace Advisors, contribute to our knowledge base, and help with content for blogs, webinars, and client guides while supporting sales and marketing teams.

Qualifications

• 1-2 years experience at an HR Advisor level (or equivalent).
• Qualifications in HR, Law, Business or similar fields (preferable).
• Australian Employment Knowledge.
• Strong ability to advise on Industrial Relations matters – Award interpretation is highly regarded.
• Good time management, attention to detail, and customer service skills.
• Excellent written and verbal communication skills.
• Competent in managing and influencing stakeholders, whilst advising on a range of HR matters.
• Proficient in learning and using different softwares, systems, tools and technologies – Knowledge of Salesforce, Zendesk and Employment Hero is highly regarded!

Responsibilities

• Provide accurate and technical IR/ER advice to clients on operational matters such as performance management, misconduct, termination, personal illness, discrimination/harassment, adverse actions, litigious proceedings, award interpretation, industrial disputes.
• Complete compliance audits for clients including providing recommendations and interpretation on award coverage for the business and various employee roles.
• Raise complex and/or high-risk matters for assistance on advice with Senior Workplace Advisors or Team Leaders.
• Manage high volume calls and email enquiries providing each client with calm, professional and accurate support and advice.
• Contribute to our overall brand and client knowledge base by assisting in ongoing projects such as content creation for blogs, posts, webinars, update videos and client guides/summaries.
• Participant in on-going department projects for process improvements and awards summaries.
• Liaise with our legal team for more complex disputes, claims and investigations.
• Provide guidance to the sales and marketing team as needed to support the growth of the advisory product.
• Create and post current and topical knowledge base articles/blogs for our website and social media.

Skills

HR Advisor experience

Australia Employment Law

Stakeholder management

Communication skills

IR/ER knowledge

Education

HR/Law/Business degree

Tools

Salesforce

Zendesk

Employment Hero

Job description

Employment Hero is seeking an HR Advisor to support our clients across a portfolio of organisations. This remote‑first role can be based anywhere in Australia and focuses on technical IR/ER advice, compliance audits, and handling high‑volume queries.

You will collaborate with Senior Workplace Advisors, contribute to our knowledge base, and help with content for blogs, webinars, and client guides while supporting sales and marketing teams.