Remote Eligibility Intake Associate

HRS Talent Solutions; Albury City; Remote; AUD 43,000 - 45,000; Full time

Job summary

Eligibility Question Form Assistant is a remote role in Australia offering flexible hours, with both part-time and full-time possibilities. The position focuses on form handling, customer service, and office administration, without determining eligibility. Training will be provided on checklists, privacy practices, and escalation rules.

The role emphasizes accuracy and clear written communication. The successful candidate will learn to work with a browser-based system, identify missing fields,

Qualifications

• No formal education requirements stated in ad.
• Experience in customer service or office administration helpful but not essential.
• Must be able to read forms and communicate clearly in writing.

Responsibilities

• Review online question forms for completeness.
• Request missing factual details using approved language.
• Route submissions to appropriate reviewer.
• Keep records updated and organized.

Job description

Eligibility Question Form Assistant is a remote role in Australia offering flexible hours, with both part-time and full-time possibilities. The position focuses on form handling, customer service, and office administration, without determining eligibility. Training will be provided on checklists, privacy practices, and escalation rules.

The role emphasizes accuracy and clear written communication. The successful candidate will learn to work with a browser-based system, identify missing fields,