Remote Customer Service & Admin Assistant (Data Entry)

HRS Talent Solutions; City of Melbourne; On-site; AUD 41,000 - 52,000; Part time

Job summary

HRS Talent Solutions is seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant role. This position is remote and offers part-time or full-time schedules, with pay ranging from $30.00 to $38.00 per hour.

The role combines customer service, administrative tasks, data entry, and online workflow coordination, with training provided. The ideal candidate is patient, detail-oriented, and capable of following written instructions.

Qualifications

• Reliable computer or laptop.
• Stable internet connection.
• Ability to follow written instructions carefully.
• Comfort using email, web browsers, online forms, and basic web-based tools.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.
• Ability to work independently and manage time effectively.
• Comfort reviewing customer, participant, or project information.
• Ability to handle routine customer service and administrative support tasks professionally.

Responsibilities

• Reviewing information for accuracy and completeness.
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details.
• Reading written instructions carefully and completing assigned tasks according to provided guidelines.
• Entering information into online forms, templates, spreadsheets, or tracking sheets.
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy.
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects.
• Providing structured feedback to support client projects and research assignments.
• Participating in guided client evaluations and completing form based assessments.
• Recording reactions, preferences, observations, and responses clearly and accurately.
• Researching company websites, checking business information online, and verifying whether details are current.
• Supporting routine office related processes through accurate and consistent task completion.
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses.

Skills

Customer service

Data entry

Administrative support

Attention to detail

Written communication

Tools

Google Search

Email

Online forms

Spreadsheets

Templates

Job description

HRS Talent Solutions is seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant role. This position is remote and offers part-time or full-time schedules, with pay ranging from $30.00 to $38.00 per hour.

The role combines customer service, administrative tasks, data entry, and online workflow coordination, with training provided. The ideal candidate is patient, detail-oriented, and capable of following written instructions.