Remote Customer Service & Admin Assistant

HRS Talent Solutions; Newcastle City Council; On-site; AUD 58,000 - 73,000; Full time

Job summary

HRS Talent Solutions is seeking a reliable entry-level Customer Service & Administrative Support Assistant for remote work. The role combines customer service, data entry, online workflow coordination, and general office support, with training provided to build experience.

Flexible schedule options include part-time or full-time, and applicants from various service-oriented backgrounds are encouraged to apply.

Qualifications

• Reliable computer or laptop
• Stable internet connection
• Ability to follow written instructions carefully
• Comfort using email, web browsers, online forms, and basic web-based tools

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
• Reading written instructions carefully and completing assigned tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites, checking business information online, and verifying whether details are current
• Supporting routine office related processes through accurate and consistent task completion
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Skills

Attention to detail

Clear written communication

Independent work

Dependable and organized

Basic computer tasks

Job description

HRS Talent Solutions is seeking a reliable entry-level Customer Service & Administrative Support Assistant for remote work. The role combines customer service, data entry, online workflow coordination, and general office support, with training provided to build experience.

Flexible schedule options include part-time or full-time, and applicants from various service-oriented backgrounds are encouraged to apply.