Remote Customer Service & Administrative Support

HRS Talent Solutions; Toowoomba Regional; On-site; AUD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Office Assistant for remote work. The role blends customer service, data entry, online workflow coordination and general office support, with training provided.

Both part-time and full-time schedules are available, and the position welcomes applicants from diverse backgrounds. The successful candidate will be organized, patient and detail oriented, capable of following instructions, handling routine information, and

Qualifications

• Reliable computer or laptop.
• Stable internet connection.
• Ability to follow written instructions carefully.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.
• Ability to work independently and manage time effectively.
• Comfort reviewing customer, participant, or project information.
• Ability to handle routine customer service and administrative support tasks professionally.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness.
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details.
• Reading written instructions carefully and completing assigned tasks according to provided guidelines.
• Entering information into online forms, templates, spreadsheets, or tracking sheets.
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy.
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects.
• Providing structured feedback to support client projects and research assignments.
• Participating in guided client evaluations and completing form based assessments.
• Recording reactions, preferences, observations, and responses clearly and accurately.
• Researching company websites, checking business information online, and verifying whether details are current.
• Supporting routine office related processes through accurate and consistent task completion.
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses.

Skills

Attention to detail

Written communication

Time management

Organization

Follow written instructions

Independent work

Job description

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Office Assistant for remote work. The role blends customer service, data entry, online workflow coordination and general office support, with training provided.

Both part-time and full-time schedules are available, and the position welcomes applicants from diverse backgrounds. The successful candidate will be organized, patient and detail oriented, capable of following instructions, handling routine information, and