Remote Customer Service & Admin Assistant

HRS Talent Solutions; Canberra; On-site; AUD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Support Assistant for a remote, part-time or full-time position. The role blends customer service, data entry, and general office tasks, with training provided.

Ideal candidates are organized, detail-oriented, and able to follow written instructions. Familiarity with email, browsers, and online forms helps, as does reliable connectivity and a proactive approach to handling client information.

Qualifications

• Reliable computer or laptop.
• Stable internet connection.
• Ability to follow written instructions carefully.
• Comfort using email, web browsers, online forms, and basic web based tools.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.
• Ability to work independently and manage time effectively.
• Comfort reviewing customer, participant, or project information.
• Ability to handle routine customer service and administrative support tasks professionally.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
• Reading written instructions carefully and completing assigned tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites, checking business information online, and verifying whether details are current
• Supporting routine office related processes through accurate and consistent task completion
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Job description

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Support Assistant for a remote, part-time or full-time position. The role blends customer service, data entry, and general office tasks, with training provided.

Ideal candidates are organized, detail-oriented, and able to follow written instructions. Familiarity with email, browsers, and online forms helps, as does reliable connectivity and a proactive approach to handling client information.