Remote Customer Service & Admin Support Assistant

HRS Talent Solutions; Newcastle City Council; On-site; AUD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Office Assistant for remote, part-time or full-time hours. This role combines customer service, administrative support, data entry, and online workflow coordination to help build foundational experience.

Ideal candidates will be organized, detail-oriented, and able to follow written instructions accurately. Training is provided to support your growth in a supportive, project-based environment.

Qualifications

• Reliable computer and stable internet connection.
• Ability to follow written instructions carefully.
• Clear written communication skills.
• Strong attention to detail and accuracy in data entry.
• Comfort using email, web browsers, online forms and templates.
• Ability to work independently and manage time effectively.

Responsibilities

• Reviewing information for accuracy and completeness.
• Organize responses and submitted details for client projects.
• Read instructions carefully and complete tasks per guidelines.
• Enter information into online forms, templates or spreadsheets.
• Verify contact details, dates and submitted answers for accuracy.
• Organize feedback from surveys and client evaluations.
• Provide structured feedback to support client projects.
• Assist in guided client evaluations and form-based assessments.
• Record reactions, preferences and observations clearly.
• Research company websites and verify current business information.
• Support routine office processes with accurate task completion.
• Communicate clearly in writing when completing forms and notes.

Skills

Attention to detail

Time management

Written communication

Independent work

Organization

Tools

Email

Online forms

Spreadsheets

Job description

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Office Assistant for remote, part-time or full-time hours. This role combines customer service, administrative support, data entry, and online workflow coordination to help build foundational experience.

Ideal candidates will be organized, detail-oriented, and able to follow written instructions accurately. Training is provided to support your growth in a supportive, project-based environment.