Remote Customer Service & Admin Assistant

HRS Talent Solutions; Cairns Regional; On-site; AUD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions in Australia is seeking an organized, dependable entry-level Customer Service & Administrative Support Assistant for remote work. This role combines customer service, data entry, online workflow coordination, and general office support with training provided.

Applicants with customer service, retail, reception, or front desk experience are encouraged. The role emphasizes accuracy, clear written communication, and following written instructions in a structured, supportive

Qualifications

• Entry-level role suited to organized and dependable candidates.
• Ability to follow written instructions carefully.
• Comfort using email, web browsers, online forms and basic tools.
• Strong attention to detail and accuracy in tasks.
• Good written communication skills for clear reporting.

Responsibilities

• Review information for accuracy and completeness.
• Organize responses and feedback for client projects.
• Read instructions carefully and follow guidelines.
• Enter information into online forms, templates and sheets.
• Verify names, dates and contact details for accuracy.
• Organize surveys and product feedback for projects.
• Provide structured feedback to support assignments.
• Participate in guided client evaluations and assessments.
• Record reactions and observations clearly and accurately.
• Research company websites to verify current details.
• Support routine office processes with consistent task completion.
• Communicate clearly in writing when completing forms and notes.

Skills

Attention to detail

Written communication

Time management

Independent work

Tools

Email

Online forms

Google Search

Spreadsheets

Job description

HRS Talent Solutions in Australia is seeking an organized, dependable entry-level Customer Service & Administrative Support Assistant for remote work. This role combines customer service, data entry, online workflow coordination, and general office support with training provided.

Applicants with customer service, retail, reception, or front desk experience are encouraged. The role emphasizes accuracy, clear written communication, and following written instructions in a structured, supportive