Remote CRM Data Quality & AI Output Evaluator

Mercor; Sydney; Remote; AUD 159,000 - 239,000; Full time

Job summary

Mercor is seeking a Data quality / CRM operations Evaluator for a contract, remote position. You will assess AI-generated artifacts against quality rubrics, identify factual and presentation errors, and provide structured feedback to improve model outputs.

Candidates should have 5+ years in data quality or CRM operations, native or professional English, and strong skills in Microsoft Office and Google Workspace, especially Slides. Master’s degree preferred.

Qualifications

• 5+ years of relevant professional experience in Data quality / CRM operations.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance AI model performance.

Skills

Data quality

CRM operations

English fluency

Education

Master's degree or higher

Tools

Microsoft Office

Google Workspace

Slides

Job description

Mercor is seeking a Data quality / CRM operations Evaluator for a contract, remote position. You will assess AI-generated artifacts against quality rubrics, identify factual and presentation errors, and provide structured feedback to improve model outputs.

Candidates should have 5+ years in data quality or CRM operations, native or professional English, and strong skills in Microsoft Office and Google Workspace, especially Slides. Master’s degree preferred.