Remote Client Relationship & Support Specialist

Assetara Limited; City of Melbourne; Remote; AUD 70,000 - 90,000; Full time

Job summary

Assetara Limited is seeking a remote Client Relationship & Support Specialist to serve as a key contact for clients via the Assetara workspace. The role emphasizes precise client communication, CRM upkeep, and concierge-style support while adhering to compliance rules.

In this remote position, you will manage client interactions, schedule calls, and help clients navigate the platform, ensuring data protection and anti-fraud safeguards are followed.

Qualifications

• Professional remote work discipline, time management, and availability.
• Strict adherence to security and compliance guidelines.
• Confidential data handling and anti-fraud protocols.

Responsibilities

• Provide professional, warm, accurate, and concise communication within the Assetara workspace.
• Deliver scheduled client calls, review portfolio context, and assist with platform navigation.
• Prioritize unread client threads, manage SLA compliance, and proactive outreach.

Skills

Client communication

CRM administration

SLA management

Compliance

Remote work discipline

Tools

Assetara platform

Job description

Assetara Limited is seeking a remote Client Relationship & Support Specialist to serve as a key contact for clients via the Assetara workspace. The role emphasizes precise client communication, CRM upkeep, and concierge-style support while adhering to compliance rules.

In this remote position, you will manage client interactions, schedule calls, and help clients navigate the platform, ensuring data protection and anti-fraud safeguards are followed.