Remote Case Worker - Outreach

The Glen Hotel Pty; Alice Springs; Remote; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

12% super

6 weeks annual leave

Ongoing training & development

Job summary

WoSSCA in Alice Springs is seeking a Remote Case Worker to deliver trauma-informed, strengths-based case management and safety planning for women and children affected by violence.

You will provide assertive outreach, crisis support, and work within a feminist, culturally respectful framework, partnering with services to elevate women's voices.

Qualifications

• Experience or qualifications in community services, social work, or related fields.
• Understanding of trauma-informed and culturally safe practice.
• Ability to work collaboratively in a fast-paced environment.
• Willingness to travel to remote communities.

Responsibilities

• Deliver trauma-informed, strengths-based case management and safety planning.
• Provide assertive outreach and crisis support to women and their children.
• Work within a feminist, culturally respectful framework.
• Partner with services and communities to ensure women’s voices are heard and prioritised.
• Travel to remote communities and support women where services are most needed.
• Mentor staff and help lead coordinated responses across locations.

Skills

Empathy

Trauma-informed practice

Culturally safe practice

Team collaboration

Education

Qualifications in community services / social work / related fields

Job description

41 Telegraph Terrace, The Gap, NT, 0870, AUSTRALIA

Be the Difference. Walk Alongside Women. Change Lives.

At Women’s Safety Services of Central Australia (WoSSCA), we believe every woman and child deserves to live with safety, respect and dignity; free from violence and able to thrive in their chosen community.

We are seeking passionate, courageous and values-driven professionals to join our Outreach Team in our Remote Case Worker position.

Why Join WoSSCA:

Every day, you will stand beside women and children experiencing domestic, family and sexual violence; helping them rebuild safety, strength and independence.
You won’t just be doing a job. You’ll be:

Empowering women to make informed, life-changing decisions

Advocating for safety in moments that matter most

Working collaboratively across communities and services

Driving real, lasting change in Central Australia

The Impact You’ll Make:

You will:

Deliver trauma-informed, strengths-based case management and safety planning

Provide assertive outreach and crisis support to women and their children

Work within a feminist, culturally respectful framework

Partner with services and communities to ensure women’s voices are heard and prioritised

The Remote Case Worker role offers the opportunity to:

Travel to remote communities and support women where services are most needed

Mentor staff and help lead coordinated responses across locations

Build strong relationships across diverse cultural settings

Who We’re Looking For:

You are someone who:

Is driven by purpose, empathy and integrity

Has experience (or qualifications) in community services, social work, or related fields

Understands or is committed to learning about trauma-informed and culturally safe practice

Thrives in a collaborative, fast-paced environment and is ready to step up when it counts

What We Offer

Attractive salary packages (including salary packaging & 12% super)

6 weeks annual leave to support your wellbeing

A supportive, inclusive workplace culture

Ongoing training, supervision and professional development

The chance to be part of an organisation committed to systemic change and advocacy

Ready to Make a Real Difference?

If you’re ready to bring your skills, compassion and commitment to a role that truly matters, we want to hear from you.

Apply today and be part of something bigger.

All positions are based in Alice Springs; we are unable to consider requests for working from home.

Closing Date: 9 November 2026 or when a suitable applicant is found.

All offers of employment are subject to National Police Check, Working with Children Check (NT), Reference checks, proof of eligibility to work in Australia and qualification checks.

Screening Questions

• Do you have a current Working With Children Clearance (Ochre Card)?
• Do you have a current National Police Clearance?
• Which of the following statements best describes your right to work in Australia?