Remote Booking Services Coordinator

Zeolla Solutions; Sydney; Remote; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Customer-focused role

Job summary

Zeolla Solutions is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate will excel in organization, customer communication, and accuracy, with a proactive approach to verifying information and providing timely confirmations throughout the booking process.

Remote environment with flexible scheduling and training available.

Qualifications

• Excellent communication and organizational skills required.
• Attention to detail and customer-focused attitude.
• Ability to research options online and learn booking systems.
• Basic computer proficiency and experience with common tools.
• Previous booking or customer-service experience is helpful but not required.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up on outstanding information.
• Provide professional support throughout the booking process.

Skills

Strong communication skills

Excellent organization

Attention to detail

Customer-focused attitude

Research online

Basic computer proficiency

Learn booking systems

Time management

Reliable and self-motivated

Booking/customer-service experience

Tools

Google Drive

WordPress

Excel

Outlook

LinkedIn

Job description

Zeolla Solutions is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate will excel in organization, customer communication, and accuracy, with a proactive approach to verifying information and providing timely confirmations throughout the booking process.

Remote environment with flexible scheduling and training available.