Remote Billing Operations Senior Advisor

Water Corporation; Western Australia; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

WFH up to 2 days per week

9-day fortnight

Long service leave pro rata

Superannuation co-contribution

Additional leave options

Cultural leave

Job summary

Water Corporation is seeking a Senior Advisor in Billing Operations to lead high‑impact projects, analyse data, and streamline processes that improve customer experience and revenue collection across WA. You will partner with stakeholders, drive continuous improvement, and support flexible work arrangements within a supportive, diverse environment.

The role offers a permanent position within the Billing Operations Delivery team, with options for work from home up to two days per week and a focus

Qualifications

• Strong project management experience.
• Excellent stakeholder engagement skills.
• Advanced data analysis and interpretation.
• Proven ability to drive business improvements.

Responsibilities

• Lead a range of business projects aimed at enhancing customer experience and revenue outcomes.
• Analyse performance data to inform decisions and drive change.
• Review and refine business processes to ensure compliance with standards.

Job description

Water Corporation is seeking a Senior Advisor in Billing Operations to lead high‑impact projects, analyse data, and streamline processes that improve customer experience and revenue collection across WA. You will partner with stakeholders, drive continuous improvement, and support flexible work arrangements within a supportive, diverse environment.

The role offers a permanent position within the Billing Operations Delivery team, with options for work from home up to two days per week and a focus