Relief Team Leader - The Acres Club

Sports Endeavors, LLC; Sydney; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Daily lunch allowance

Free onsite parking

Flexible casual shifts

Training & development

Job summary

The Acres Club, part of Bankstown Sports Group in Sydney, is seeking a dual-role team member to lead relief shifts and deliver hands-on food and beverage service. The role blends leadership with frontline guest service.

You’ll supervise staff, maintain presentation and service standards, handle inquiries, and ensure RSA/RCG compliance. Flexible casual shifts across days, nights and weekends with training and career progression opportunities.

Qualifications

• Hospitality experience in food & beverage or clubs (essential)
• Leadership experience or readiness to step up
• Strong customer service and communication skills
• Proactive, reliable and team-focused
• Ability to work in a fast-paced environment
• Current RSA & RCG competency card (essential)
• Flexible availability across days, nights and weekends
• Professional presentation and a “can-do” mindset

Responsibilities

• Lead shifts as Relief Team Leader, supporting daily operations
• Supervise and guide team members to deliver excellent service
• Provide hands-on food and beverage service to customers
• Maintain venue presentation, cleanliness and service standards
• Handle customer enquiries and resolve issues professionally
• Complete shift reporting and follow operational procedures
• Ensure compliance with RSA, RCG and WHS requirements

Skills

Hospitality experience

Leadership

Customer service

Communication

Proactive

Team-focused

RSA/RCG compliant

Flexible availability

Professional presentation

Job description

About Us

The Acres Club is part of the Bankstown Sports Group, offering a relaxed, community-focused environment with a strong team culture. With a welcoming atmosphere and a focus on great food, beverage and service, it’s a popular venue for locals, families and the wider community.

As part of Bankstown Sports, you’ll also have access to ongoing training, development and career progression opportunities across multiple venues.

About the Role

This is a dual role combining Relief Team Leader shifts with Food & Beverage Attendant duties across the week.

You will step into a leadership role when required (a few shifts per week), supporting venue operations and leading the team, while also working hands-on delivering service as part of the F&B team.

Key responsibilities:

• Lead shifts as Relief Team Leader, supporting daily operations


• Supervise and guide team members to deliver excellent service


• Provide hands-on food and beverage service to customers


• Maintain venue presentation, cleanliness and service standards


• Handle customer enquiries and resolve issues professionally


• Complete shift reporting and follow operational procedures


• Ensure compliance with RSA, RCG and WHS requirements

About You

• Hospitality experience in food & beverage or clubs (essential)


• Previous leadership experience or readiness to step up


• Strong customer service and communication skills


• Proactive, reliable and team-focused attitude


• Ability to work in a fast-paced environment


• Current RSA & RCG competency card (essential)


• Flexible availability across days, nights and weekends


• Professional presentation and a “can-do” mindset

Why Join Us

• Build leadership experience while working hands-on


• Clear pathway into a permanent Team Leader role


• Access to training and development through Bankstown Sports


• Supportive, community-focused team culture


• Flexible casual shifts


• Daily lunch allowance


• Free onsite parking


• Opportunities for career progression across the Bankstown Sports Group