Relief Retail Manager

Waymark Hotels; Brisbane; Presencial; AUD 60.000 - 90.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Travel and accommodation provided

On duty meals and staff discounts

Career advancement opportunities

Supportive dynamic work environment

Descripción de la vacante

Waymark Hotels is seeking a dynamic Retail Manager to rotate across multiple Bottleshop and Drive Thru venues in regional Queensland. This relief role requires leading teams, ensuring top customer service, managing stock and merchandising, and driving sales while maintaining liquor compliance.

Travel between venues and varying stints are a core part of the role. You will need strong leadership, RSA certification, and flexibility to work evenings and weekends in a fast-paced hospitality

Formación

• Minimum of 2 years management experience in retail or bottleshop.
• Experience in liquor, FMCG or hospitality industry preferred.
• Strong leadership and team management skills.
• Excellent communication and organizational abilities.
• RSA certification.
• Ability to work flexible hours, including evenings and weekends.
• Strong problem-solving skills and a customer-first mindset.

Responsabilidades

• Lead a team of retail sale attendants across venues, fostering a positive work environment.
• Manage daily operations, including inventory control, merchandising, and staff scheduling.
• Ensure compliance with all liquor licensing regulations.
• Drive sales and profitability through excellent customer service and strategic planning.
• Monitor and analyse sales performance, implementing improvements where needed.
• Handle customer inquiries and resolve any issues promptly and professionally.

Conocimientos

Leadership

Team management

Customer service

Inventory control

RSA certification

Flexible scheduling

Problem solving

Descripción del empleo

We’re seeking a dynamic Retail Manager to work on a relief basis, travelling to multiple venues within the Waymark Group. If you’re ready to shape and drive the culture in a retail environment, enhance customer experiences, and drive sales in excited & fast-paced venues, this is the role for you!

About Waymark:

At Waymark Hotels Group, we’re passionate about enhancing the vibrant regional communities. As leaders in authentic hospitality, we take pride in creating memorable experiences for our guests. With over 20 hotels and 30 Bottleshops with more exciting venues on the horizon, we are expanding rapidly across regional Queensland.

About the Role:

When appointed to a Venue as a Retail Manager, you’ll be responsible for the day-to-day operations of Bottleshop and Drive Thru departments. You’ll lead by example, ensuring exceptional customer service, managing inventory, and driving sales to achieve business goals.

This position will require travelling to our venues and performing stints for varying durations.

Key Responsibilities:

• The ability to jump in and lead a team of retail sale attendants, fostering a positive work environment at all venues.
• Manage daily operations, including inventory control, merchandising, and staff scheduling.
• Ensure compliance with all liquor licensing regulations.
• Drive sales and profitability through excellent customer service and strategic planning.
• Monitor and analyse sales performance, implementing improvements where needed.
• Handle customer inquiries and resolve any issues promptly and professionally.

Qualifications:

• Minimum of 2 years management experience in a retail or bottleshop environment.
• Proven experience in retail management, preferably in the liquor, FMCG or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and organizational abilities.
• Knowledge of liquor products and Responsible Service of Alcohol (RSA) certification.
• Ability to work flexible hours, including evenings and weekends.
• Strong problem-solving skills and a customer-first mindset.

What We Offer:

• Competitive salary on offer.
• Travel and accommodation provided
• On duty meals and staff discounts.
• Opportunities for career advancement and professional development.
• A supportive and dynamic work environment.

Be part of a team where your leadership makes a difference!