Multi-Venue Relief Manager – Regional Queensland

Waymark Hotels; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Waymark Hotels Group is seeking an experienced Assistant/Venue Manager to provide relief support and lead our venue teams across Regional Queensland. The role requires flexible deployment across multiple sites and varied shifts.

You will oversee operations, ensure compliance with policies and provide strong leadership, training, and customer-focused service in high-volume hospitality environments. Availability for hospitality hours is essential.

Qualifications

• Current Queensland Approved Manager Licence, RMLV, Gaming Nominee, RSA and RSG are mandatory.
• Strong leadership, training, and motivational skills with excellent communication.
• High-level personal presentation & hygiene.
• Availability to work hospitality hours.
• Ability to manage conflict and work unsupervised.
• Thorough understanding of P&L.
• Experience managing high-volume food, bar, function, gaming, and retail environments.

Responsibilities

• Provide relief and lead venue teams across Regional Queensland.
• Ensure hotel compliance with legislative requirements and company policies.
• Analyse and report on key business metrics to improve operations.
• Manage budgets/expenses and monitor sales and profits.
• Develop marketing strategies to promote hotel services.
• Address maintenance issues and staffing or equipment shortages.

Skills

Leadership

Training

Motivational skills

Communication

Availability

Conflict management

P&L understanding

High-volume management

Job description

Waymark Hotels is seeking an experienced Assistant/Venue Managers to provide relief support and lead our growing venue teams across Regional Queensland. We are looking for someone that is willing to work across multiple venues for varied durations.

You will be required to provide strong leadership and management of all Hotel/Venue operations and employees. Your responsibilities and duties will include but not be limited to:

• Ensuring the hotel is compliant with legislative requirements and the companies’ policies and procedures.
• Analysing and reporting on key business metrics and ensure constant improvement of hotel operations.
• Manage budgets/expenses, analyse and interpret financial information and monitor sales and profits.
• Actively networks amongst the community to encourage loyalty and understand customer/ community needs.
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel's services.
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.

The following skills, behaviors, and qualifications are essential:

• Current Queensland Approved Manager Licence, RMLV, Gaming Nominee, RSA and RSG
• Strong leadership, training, and motivational skills with excellent communication
• High-level standard of personal presentation & hygiene
• Availability to work hospitality hours.
• Ability to manage conflict, remain calm under pressure and work unsupervised.
• Thorough understanding of P & L.
• Management experience in a high-volume food, bar, function, gaming, and retail environment.

About us:

At Waymark Hotels Group we work to enrich the vibrant regional communities that we call home. We do it by setting the benchmark for authentic hospitality experiences. With over 28 venues and more exciting locations on the horizon, we are expanding rapidly across regional Queensland. Through our diverse portfolio we ensure that every Waymark establishment is unique, yet consistent.

Copy the link below to browse through some of our incredible locations!

https://www.waymarkhotels.com.au/wp-content/uploads/2025/05/WAY001_RecruitmentBrochure_MAY25.WebReady.pdf

If you believe you have what it takes to manage our team to continued success, please apply now!